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Wendy's

3.5
(728 reviews)

Business Details

409 N 13th Street, Decatur, IN
46733, United States
(260) 223-6898

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
409 N 13th Street, Decatur, IN
46733, United States

Hours

Reviews

3.5
728 reviews
5 stars
258
4 stars
165
3 stars
115
2 stars
52
1 star
138

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Many reviews highlighted unsanitary conditions in the restaurant, including dirty tables and floors, and a lack of proper food handling practices.

Food Quality

Customers frequently complained about cold, old, or improperly prepared food, with several noting that their orders were incorrect or missing items.

Staff Attitude

Several reviews mentioned unprofessional behavior from staff, including smoking outside, being inattentive, and displaying a lack of care for customer service.
  • JJ
    Jimmy Jr
    Feb 19, 2026
    1.0
    They stopped serving breakfast and there were no signs informing me. After I pulled around to the window then a employee told me they don't serve breakfast. She could have at least told me over the drive thru speaker.
  • BM
    Brian Martin
    Feb 18, 2026
    1.0
    Just really a bad place.... Thought it was just a bad day for them but tried a couple times more and determined they just don't care. Order was incorrect, nobody really cares to help you. There are more people out behind the building smoking than are working inside. It's just all bad.
  • JJ
    James
    Jan 29, 2026
    1.0
    My nuggets were cold fries were soggy bathroom flooded and the workers weren't wearing hairnets or gloves and most of the time were coughing worst experience at wendys ever
  • JB
    Jason Brooks
    Jan 2, 2026
    1.0
    I'm from out of town. I ordered with family, I ordered a 10 peice nugget with fries. Got 9! You can't count to ten?
  • II
    imbecs
    Dec 7, 2025
    4.0
    We went through the drive thru. They took a bit on our food, but it was all steaming hot. I would go again.

Frequently Asked Questions About Wendy's

Is the Wendy's at 409 N 13th Street, Decatur still open?

Yes! This Wendy's location remains open and is committed to serving quality food every day through dine-in, drive-thru, and delivery where available.

What are the operating hours for this Wendy's location?

The Wendy's in Decatur is open daily from 7:00 AM to midnight, including the drive-thru.

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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