Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Decatur Subway® Restaurant at 239 N 13th St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.5
246 reviews
5 stars
97
4 stars
52
3 stars
26
2 stars
12
1 star
59
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, poor service, and lack of urgency from staff, especially during busy hours.
Order Accuracy
Many reviews highlighted problems with order accuracy, including missing items and incorrect sandwich preparations.
Food Quality
While some customers enjoyed the food, others noted inconsistencies in portion sizes and freshness, with complaints about skimpy toppings.
Staffing Problems
Numerous reviews mentioned that the location is often understaffed, leading to overwhelmed employees and slow service.
Cleanliness and Atmosphere
The restaurant was generally described as clean, with some positive remarks about the atmosphere and friendly staff.
- JSJaiden SchaberNov 9, 20251.0Forgot pepperonis and marinara on my meatball pepperoni sub that is supposed to come with marinara on it already too, staff was messing around and wasn’t paying attention at all while I was in there
- ABAaron BergmanNov 7, 20252.0Food could easily be 3 maybe even 4 stars however the excessive amount of flies that have free range at every sandwich and ingredients that aren't covered is concerning. The employees were polite but understaffed as they were struggling to keep up with the walk through orders, online and drive thru.
- WWWhitnie WalkerOct 25, 20251.0Past few times I've been there they have been overwhelmed with mobile orders. I have to stand and wait 20 minutes no exaggeration! No apologies! Get more employees or better trained to take on being bombarded with mobile orders or a better system! Will drive out of town to not deal with this from now on.
- MLMark LeMieuxOct 11, 20251.0Gave this place a try again after having very poor service. Waited 20 minutes, with no line, to be told they didn't have the item I was ordering until truck tomorrow. Looking at the table the meat was sliced so thin you could read the paper through it. The pepperoni was sliced so thin it was shredded like cheese. Don't know why anyone would pay $12 for a sub with basically no meat on it. Not worth the time or money.
- AGAlicia GloverAug 20, 20255.0The service was great!
Frequently Asked Questions About Subway
Where is the Subway restaurant located in Decatur, IN?
The Subway restaurant is located at 239 N 13th St in the Adams area of Decatur, IN 46733.
What are the operating hours of Subway at 239 N 13th St, Decatur?
Subway is open daily from 9:00 AM to 10:00 PM.
Can I order Subway online or via an app for delivery or pickup?
Yes, you can order Subway online or through their app for delivery, curbside pickup, or in-restaurant dining.
Does the Decatur Subway offer catering services?
Yes, catering services are available at this Subway location to help with any event or group needs.
Which meals are served at the Subway on N 13th St in Decatur?
Subway serves breakfast, lunch, and dinner at this location.
Does this Subway location offer dine-in service?
Yes, Subway offers dine-in service at their Decatur location.
Is there a drive-through option at this Subway restaurant?
No, this Subway location does not have a drive-through service.
What are some nearby fast food restaurants around Subway at 239 N 13th St?
Nearby fast food options include KFC, Long John Silver's, Hardee's, Burger King, and Dairy Queen, providing a variety of choices if you're exploring dining options around Subway.
Which coffee shops are near the Subway restaurant in Decatur?
Scooter's Coffee, a local coffee shop and cafe, is nearby for a great coffee or tea option before or after your Subway meal.
Are there other useful amenities near the Subway location at 239 N 13th St?
Yes, nearby amenities include Verizon and TCC, Verizon Authorized Retailer for mobile phone needs, CVS Pharmacy for pharmacy and shopping, and UPS Access Point location for shipping services, useful for errands before or after dining.