Subway

3.5
248 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Decatur Subway® Restaurant at 239 N 13th St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
239 N 13th St, Decatur, IN
46733, United States

Hours

Reviews

3.5
248 reviews
5 stars
98
4 stars
52
3 stars
26
2 stars
12
1 star
60

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, poor service, and order inaccuracies, particularly with online and drive-thru orders.

Food Quality

While some customers enjoyed the food, many expressed dissatisfaction with portion sizes, freshness, and missing ingredients.

Staffing Problems

Numerous reviews highlighted understaffing as a major issue, leading to slow service and overwhelmed employees.

Cleanliness and Atmosphere

The restaurant was noted for being clean and having a friendly atmosphere, although some customers experienced rude service.
  • TF
    Tolbert Family
    Jan 5, 2026
    5.0
    The lady there was very kind and understood my wild mix. Loved it.
  • KM
    Kimberly Matthews
    Jan 3, 2026
    1.0
    Sub was hard hard to eat this isn't the first time tired of ALWAYS GETTING ROCK HARD SUBS WHEN I PAY MONEY for a sub I can eat.
  • BL
    Brittany Love
    Nov 29, 2025
    1.0
    This is what I pay $12 bucks for on a mobile n barely had anything in it. Never again. Subway u went downhill.
  • JS
    Jaiden Schaber
    Nov 9, 2025
    1.0
    Forgot pepperonis and marinara on my meatball pepperoni sub that is supposed to come with marinara on it already too, staff was messing around and wasn’t paying attention at all while I was in there
  • AB
    Aaron Bergman
    Nov 7, 2025
    2.0
    Food could easily be 3 maybe even 4 stars however the excessive amount of flies that have free range at every sandwich and ingredients that aren't covered is concerning. The employees were polite but understaffed as they were struggling to keep up with the walk through orders, online and drive thru.

Frequently Asked Questions About Subway

Where is the Subway restaurant located in Decatur, IN?

The Subway restaurant is located at 239 N 13th St in the Adams area of Decatur, IN 46733.

What are the operating hours of Subway at 239 N 13th St, Decatur?

Subway is open daily from 9:00 AM to 10:00 PM.