Brand Certified
Papa Johns Pizza
3.7(284 reviews)
Certified by Papa Johns Pizza • Mar 01, 2026
Business Details
620 S 13TH ST, Decatur, IN
46733, United States
Certified by Papa Johns Pizza • Mar 01, 2026
(260) 728-7272
Certified by Papa Johns Pizza • Mar 01, 2026
https://locations.papajohns.com/united-states/in/46733/decatur/620-s-13th-st
Certified by Papa Johns Pizza • Mar 01, 2026
About
Certified by Papa Johns Pizza • Mar 01, 2026
Pizza RestaurantPapa John's
At Papa Johns Pizza in Decatur, IN, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Decatur pizza for any occasion. Call us for pizza delivery in Decatur or stop by 620 S 13TH ST for carryout to order the best pizza in Decatur, along with breadsticks, wings, and more!
Details
- DeliveryAvailable
Location
Certified by Papa Johns Pizza • Mar 01, 2026
Hours
Certified by Papa Johns Pizza • Mar 01, 2026
Reviews
3.7
284 reviews
5 stars
143
4 stars
48
3 stars
17
2 stars
15
1 star
61
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of rude staff, unresponsive phone lines, and unresolved complaints.
Food Quality
Mixed feedback on food quality, with some customers praising the pizza while others reported issues like undercooked or incorrect orders.
Delivery Issues
Many customers experienced significant delays in delivery times, with some orders taking over an hour and a half to arrive.
Staff Performance
While some staff members received praise for their friendliness and helpfulness, others were criticized for being rude or unprofessional.
Inconsistent Experience
Overall, customer experiences varied widely, with some enjoying great service and food while others reported frequent issues.
- TSTracyrae2709 ShawlerFeb 12, 20261.0This is the last time I will order from Papa John's. I order delivery because I don't drive due to a serious medical condition. I was looking forward to having their new pan pizza, don't waste your money half the pizza didn't have cheese, it only comes in medium so I ordered cheese sticks also they were over cooked very disappointing! It's the last time I will ever order Papa John's.
- SSS SchaeferDec 18, 20252.0I have been consistently trying to call to discuss an issue and the line is dead. Why are there always so many problems calling this store?
- AAanonymousDec 16, 20251.0dont get delivery. literally $35 wasted. pizza had no crust in the middle so they filled it was extra cheese to cover it up. very disappointed lol entire pizza had little to no crust on bottom. picture was how it came. driver was really nice, again just disappointing.
- NLNeo LewisDec 5, 20255.0Brooks is by far the best delivery person that reliably gets me my food, thank you!
- EPEllie PerryNov 2, 20255.0The only woman working was delightful and made us delicious pizza
Frequently Asked Questions About Papa Johns Pizza
What are the delivery hours for Papa Johns Pizza in Decatur, IN?
Papa Johns Pizza delivers from 10:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Fridays and Saturdays.
Can I order takeout from Papa Johns Pizza in Decatur, IN?
Yes, Papa Johns Pizza offers takeout service with hours from 10:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Fridays and Saturdays.
Does Papa Johns Pizza in Decatur, IN provide no-contact delivery?
Yes, this location offers no-contact delivery service for your safety and convenience.
Where is Papa Johns Pizza located in Decatur, IN?
It is located at 620 S 13TH ST, Decatur, IN 46733, USA.
How can I order from Papa Johns Pizza online in Decatur, IN?
You can order online for delivery or carryout via their website or mobile apps available on iOS and Android.
What types of food does Papa Johns Pizza offer?
Papa Johns Pizza in Decatur offers pizza, wings, breadsticks, cheesesticks, desserts, and beverages.
Is Papa Johns Pizza in Decatur, IN open on Christmas Day?
No, the Decatur location is closed on December 25th for the holiday.
What nearby medical services can I find near Papa Johns Pizza in Decatur, IN?
Nearby, you can find Decatur Urgent Care and Walk in Clinic for immediate medical needs, as well as Midwest Eye Consultants and Baron Vision Center for eye care.
Are there any fitness or wellness centers near Papa Johns Pizza in Decatur, IN?
Yes, Anytime Fitness is a nearby gym where you can work out before or after enjoying pizza at Papa Johns.
Can I visit other shops or services near Papa Johns Pizza in Decatur, IN?
Yes, there are several nearby places such as Kmart for shopping, BELTONE HEARING CARE CENTER for hearing aids, and Sam's Auto Sales for used cars.
Brand Certified Facts from Papa Johns Pizza
This information is certified by Papa Johns Pizza and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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