Customers reported a mix of friendly service and unprofessional behavior, with some praising specific staff members while others experienced long wait times and incorrect orders.
Food Quality
The food received mixed reviews, with some customers enjoying the taste and freshness, while others complained about cold food and incorrect orders.
Pricing
Many customers felt that the prices were too high for the quality and quantity of food received.
Cleanliness
The establishment was generally noted as clean, but some reviews mentioned issues with cleanliness and organization during busy times.
BL
Brittany Love
Nov 24, 2025
5.0
They are my number two favorite . I only eat here and Hardeeās. The staff and managers are Awsome. They go above and beyond for me when I am in there. They used to have lazy ones but they got rid of them. There is hard workers that work here. If your not eating at this Dairy Queen your doing it wrong. š«¶š«¶š„°š„° Itās Tuesday December 16th n there was like 8 of us n drive through and this one boy was serving all of us until the guy in back came up just one on drive n kitchen n one on front counter they did it flawlessly. Great job to Will and AJ.
SH
Sumeeth Halka
Sep 27, 2025
1.0
Mobile ordered New York cheesecake blizzard and received the blizzard with no cheesecake bites.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Decatur, IN?
Dairy Queen Grill & Chill is open from 10:30 AM to 9:30 PM Monday through Thursday and Sunday, and until 10:00 PM on Friday and Saturday.
What type of food and treats does Dairy Queen Grill & Chill offer?
They offer soft-serve ice cream, signature shakes, BlizzardĀ® Treats, Chicken Strip Basket, GrillburgersĀ®, soft-serve ice cream cones, and DQCakes.com products.
Does Dairy Queen Grill & Chill in Decatur have drive-thru service?
Yes, this location features a drive-thru for convenient ordering and pickup.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, the restaurant is family-friendly and offers booster seats, high chairs, and welcomes children.
What seating options are available at Dairy Queen Grill & Chill?
They offer both indoor seating and outdoor seating for customers.
Does Dairy Queen Grill & Chill provide free WiFi and restroom facilities?
Yes, the location has free WiFi and restroom facilities available for customers.
Can I order from Dairy Queen Grill & Chill online or through a mobile app?
Yes, you can place orders online through their website or download the Dairy Queen app for exclusive deals and mobile ordering.
What are some nearby fast food options around Dairy Queen Grill & Chill?
Nearby fast food options include Hardee's, KFC, Long John Silver's, Subway, Burger King, and Hunt Brothers Pizza, perfect for variety if you're exploring local dining.
Are there nearby stores where I can shop for electronics or mobile phones near Dairy Queen Grill & Chill?
Yes, Verizon and TCC, Verizon Authorized Retailer are nearby, offering electronics and mobile phone services convenient for your errands before or after your meal.
What other local services and amenities are close to Dairy Queen Grill & Chill that customers might find useful?
Nearby amenities include a UPS Access Point location for shipping, Deluxe Nails and Bella Mia Salon & Spa for beauty services, as well as a Marathon gas station and CVS Pharmacy for convenience and essentials.