Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
4.1
437 reviews
5 stars
227
4 stars
109
3 stars
52
2 stars
13
1 star
36
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, especially in the drive-thru, with long wait times for orders.
Food Quality
While many customers enjoyed the food, there were complaints about cold items and incorrect orders.
Staff Friendliness
The staff received positive feedback for being friendly and accommodating, with specific mentions of individual employees providing excellent service.
Pricing Concerns
Several reviews noted that the prices were considered high for the quality and quantity of food received.
GR
ginaya rison
6 days ago
1.0
Worst service I’ve ever had at dq… my cheese curds were cheerless breading and cold, and both of our bacon cheeseburgers had no bacon not sure how that even happens but it was extremely disappointing
ST
Steve Todd
Feb 15, 2026
5.0
I get Dairy Queen regularly and every single time I’ve had amazing experiences! All of the employees are very nice and seem to be hard workers! This is rare to see at fast food, keep up the good work! I recommend!
NB
Nick Burnham
Jan 21, 2026
2.0
Super slow
Girls just standing around talking
Waited 20 minutes in the drive-through for two items. I do not recommend going there.
BD
Barbara Deckard
Jan 13, 2026
5.0
Yesterday was "Sisters" day in Decatur and we chose Dairy Queen Grill and ordered 3 of the lunch specials with hot fun Sundays which were delicious!
BL
Brittany Love
Nov 24, 2025
5.0
They are my number two favorite . I only eat here and Hardee’s. The staff and managers are Awsome. They go above and beyond for me when I am in there. They used to have lazy ones but they got rid of them. There is hard workers that work here. If your not eating at this Dairy Queen your doing it wrong. 🫶🫶🥰🥰 It’s Tuesday December 16th n there was like 8 of us n drive through and this one boy was serving all of us until the guy in back came up just one on drive n kitchen n one on front counter they did it flawlessly. Great job to Will and AJ.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Decatur, IN?
Dairy Queen Grill & Chill is open from 10:30 AM to 9:30 PM Monday through Thursday and Sunday, and until 10:00 PM on Friday and Saturday.
What type of food and treats does Dairy Queen Grill & Chill offer?
They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers®, soft-serve ice cream cones, and DQCakes.com products.
Does Dairy Queen Grill & Chill in Decatur have drive-thru service?
Yes, this location features a drive-thru for convenient ordering and pickup.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, the restaurant is family-friendly and offers booster seats, high chairs, and welcomes children.
What seating options are available at Dairy Queen Grill & Chill?
They offer both indoor seating and outdoor seating for customers.
Does Dairy Queen Grill & Chill provide free WiFi and restroom facilities?
Yes, the location has free WiFi and restroom facilities available for customers.
Can I order from Dairy Queen Grill & Chill online or through a mobile app?
Yes, you can place orders online through their website or download the Dairy Queen app for exclusive deals and mobile ordering.
What are some nearby fast food options around Dairy Queen Grill & Chill?
Nearby fast food options include Hardee's, KFC, Long John Silver's, Subway, Burger King, and Hunt Brothers Pizza, perfect for variety if you're exploring local dining.
Are there nearby stores where I can shop for electronics or mobile phones near Dairy Queen Grill & Chill?
Yes, Verizon and TCC, Verizon Authorized Retailer are nearby, offering electronics and mobile phone services convenient for your errands before or after your meal.
What other local services and amenities are close to Dairy Queen Grill & Chill that customers might find useful?
Nearby amenities include a UPS Access Point location for shipping, Deluxe Nails and Bella Mia Salon & Spa for beauty services, as well as a Marathon gas station and CVS Pharmacy for convenience and essentials.
Brand Certified Facts from Dairy Queen Grill & Chill
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Certified March 01, 2026Yext Knowledge Graph
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