Customers frequently reported slow service and long wait times, particularly in the drive-thru.
Mixed Experiences
While some customers praised the ice cream and service, others experienced rude staff and incorrect orders.
Quality of Food
The quality of ice cream and food items received mixed reviews, with some enjoying the flavors while others reported issues with preparation.
Community Engagement
Several reviews highlighted the friendly atmosphere and community involvement of the staff.
MS
M S
Jan 16, 2026
1.0
I have tried to call this business for the past four days. They never answer their phone so if you want to order a birthday cake don’t use this business. They don’t have a voicemail because it’s full so I guess I’ll drive to Plainfield or Avon and buy the birthday cake. Dairy Queen relations rep replied and said they were so sorry about my experience. Please give them another chance so I picked up the phone and called they still don’t answer the phone. Their voicemail is full. It’s ridiculous. How does anybody get a birthday cake from them because if you want it decorated, you need to call ahead of time or order online and you can’t do either at Danville. Who has time to run to the Dairy Queen two or three times. Pass on this business.
LW
Linda & Jim Wray
Sep 28, 2025
1.0
Rediculous slow
FE
Fox Edwards
Jul 23, 2025
1.0
I wish I could give zero or negative stars. Took forever in the drive thru, ordered a peanut buster parfait and 1. They completely overfilled the container, 2. Wouldn’t give me a lid 3. The actual container was cracked and ice cream spilled everywhere in my car. GARBAGE
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