Wendy's

3.7
703 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
15600 West Commerce Rd, Daleville, IN
47334, United States

Hours

Reviews

3.7
703 reviews
5 stars
276
4 stars
185
3 stars
103
2 stars
43
1 star
96

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food being cold, stale, or improperly prepared, leading to dissatisfaction.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff and incorrect orders.

Cleanliness

Some customers praised the cleanliness of the restaurant, while others noted dirty areas and unsanitary conditions.

Order Accuracy

A consistent theme was the frequent mistakes in orders, with many customers receiving incorrect items.

Positive Experiences

Despite the negative feedback, some customers had positive experiences, praising friendly staff and good food.
  • JS
    j sasser
    Nov 11, 2025
    5.0
    Good food good service
  • SC
    Sara C
    Oct 28, 2025
    1.0
    Just picked up our online order, had to wait about 15 minutes for it, but the food was all cold, not fresh, and put together very sloppily. Why is it cold if we waited so long? I literally had to put together our sandwiches out of the bag because they were just thrown into the bag and not wrapped correctly. I called to complain and they told me to bring the food back and give it to them, pretty sure that is not food safe as I have worked in the food business for years. Overall horrible experience, the manager I talked to was rude and they did not want to fix the problem.
  • DC
    Destiny Claspell
    Oct 26, 2025
    1.0
    We live in Chesterfield, so the Wendy's location in Daleville is super close. I will now drive farther for a better Wendy's. We only visit this restaurant about once every 6 months because they are consistently trash. Against my better judgement went there for dinner tonight and was made to wait 10 minutes for "fresh food." The chicken on my sandwich was rock hard, and completely inedible in some spots, as was the bun on my jbc. I ordered 2 sandwiches but could only eat half of each. It's like this EVERY TIME. Food tastes microwaved. DO NOT EAT HERE
  • CC
    Chris Cox
    Oct 26, 2025
    5.0
    Very nice
  • KS
    Karrie Street
    Oct 9, 2025
    1.0
    Went about a week ago. Ordered 2 jbc bag deals. Get 1. Have to go back around order another and pay even more. Today I order the same 2 bags. Ask the lady when she gives us our total... thats for 2 right? She seems offended and says Im the manager so Yea its right! And gives a smirk. Fast forward and we recieve 2 junior bacon cheeseburgers. Thats It. Laura can keep her know it all attitude and the food. We will NOT be back to thia location

Frequently Asked Questions About Wendy's

Is Commerce 4 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.