Arby's

Reviews

• BD

  Benjamin Douglas

  2 days ago
  5.0
  Folks were very nice, food was fresh, and location was very clean.
• CW

  Chloe Willcox

  Jan 4, 2026
  1.0
  I went in today at 7:30. I ordered a cup of cheese with my meal, i get to the window and pay. I paid for the cheese and what i received is completely unacceptable in my opinion. I went back around to see if it was a mistake and see if i can get a new cup, and the i heard the lady say to tell me to come up to the window so he tells me to pull forward just to tell me bc “i didn’t ask for a side of cheese” they only gave me one pump and that i would have to be charged .89 cents. When has anyone ever asked for extra of something you give the a half a pump bc no way this is full pump. She refused to give me the item i purchased, and she was completely unprofessional. I work right down the road in food service, and i would NEVER behave the way she did over a damn cup of a cheese. I would have just given it to the guest bc realistically that is not going to hurt Arby’s pockets. I pay $7 for a sandwich just for it to have little to no cheese on it, and i can’t even order a side bc apparently i didn’t say it correctly?! (In the photo i scraped the cheese to the side so you can see just how little they put in it)
• JF

  Jim Ferris

  Dec 16, 2025
  5.0
  On a recent trip to Fort Wayne we stopped at the Arby's in Daleville for lunch. It's right off of the expressways so it's seriously easy to get to. We arrived around 12:45, so after the Lunch Rush. When we walked in the place was super clean. We went immediately to the counter to order...no wait. After a short (and by short I mean less than five minutes) wait, we had our food. Since we were the only customers when we ordered I'm guessing they were preparing our food as we ordered it. First thing's first. I am SO glad to see that Potato Cakes are back. I know they've been back for a while, but I'm just happy about it. To be honest I don't know why they left in the first place, but I will tell you that NOT having Potato Cakes absolutely kept me from visiting any Arby's for a long time. On this visit I decided to visit my old favorite. The Beef & Cheddar. I worked at an Arby's back in the 80s and it became my favorite way back then and it's still my favorite today. Our food was hot and accurate. It had been a while since I had a Beef & Cheddar and it didn't let me down. One of my favorite Arby's indulgences is dipping my Potato Cake in Horsey sauce. I highly recommend it. (non sequitur) I think Arby's has changed the Horsey Sauce recipe. It used to have more bite than it does now. The staff we encountered (Ryan, our order taker) was fun and friendly and even put with my lame humor. For that, alone, she deserves a raise. We've stopped visited this Arby's before and it's always been a good visit. We'll see you again when we head back to Fort Wayne next weekend!
• GJ

  Glenn Johnson

  Dec 5, 2025
  1.0
  This is the 2nd time I've stopped to get a milkshake and been told that they had to tear down the machine early due to a leak. I'm done patronizing this location. And as an additional FYI, I placed the order at 10:40 PM and they are open until midnight on Friday.
• LA

  Lori Abrams

  Nov 9, 2025
  5.0
  I want to give a big thank you to the staff member( I think maybe the manager)that helped my 94 yr old father today. He fell outside walking on to the sidewalk. A very kind door dasher helped him up and inside. The staff member went above and beyond helping to get him all bandaged up and cleaned up. Thank you for all you did!