Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Dairy Queen Grill & Chill
25 S German Church Rd, Cumberland, IN
46229-3103, United States
Hours
Reviews
4.2
980 reviews
5 stars
558
4 stars
243
3 stars
77
2 stars
34
1 star
68
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their friendliness and professionalism, others were reported as rude and unhelpful.
Order Accuracy
Numerous customers experienced issues with incorrect orders, including missing items and wrong food, leading to frustration.
Food Quality
While some customers enjoyed the food, others reported issues with freshness and preparation, including cold or improperly cooked items.
Wait Times
Many reviews mentioned long wait times, both in the drive-thru and for food preparation, contributing to a negative experience.
Pricing Concerns
Several customers expressed dissatisfaction with the high prices relative to the quality and quantity of food received.
- LGLoren Gorsline3 days ago5.0November 2025 - Cumberland Indiana Dairy Queen Restaurant // CULINARY Restaurant
- ASAnthony SharpNov 14, 20255.0Friendly clean fast.
- CMChantey MNov 2, 20255.0Jayden provided exceptional customer service! I don’t know if he’s a manager but if not he should be. Thanks Jayden for making my day that much better.
- BSBrian sheetsOct 27, 20251.0I love DQ. The only fast food that I liked, at least it used to be. I usually bring my dog and get her a pup cup. Been coming to this location for 9 months steadily with no problems, until Sunday. I was asked if dog was in car (first time I've ever been asked that from ANY location in ANY state as I live in Missouri.) Apparently the guy working the drive thru didn't appreciate my response of, "Well it would certainly help?" He must have thought I was coping an attitude. He did explain that ppl try to get pup cups without having a dog, which made my reply all the more true. However, seeing as I have integrity, that never occurred to me, hence my reply. When he gave me my food, he made some offhand comment while walking away, although looking dead at me, and since I was in a hurry I didn't make a big deal about it. It did sound like he was insinuating that my food had been tampered with. And my birger did taste funny. Even if that wasn't the case, his attitude is more than enough evidence he doesn't need to be working the window or front line. Added: Is your reply supposed to be a joke? That broken link just takes me to a plain corporate site that tells me to get with the loction owner and the only way to get a hold of them is through the store number. 👎👎👎👎
- CHC HOct 9, 20253.0Ordered at the speaker - first person took my order cheeseburger lettuce and tomato annd mayo and a medium choc cone definitely emphasized no choc dip. Few minutes later a different person took my order gave same thing 3 times. Again emphasized to choc dip coating. Got to the window - they presented a vanilla cone. Explained I order plane chick cone. Got it. Then they brought the cheeseburger and he said cheeseburger with tomato. I said and lettuce. They took the burger back. Got home - cheeseburger had lettuce tomato pickles onion mustard ketchup and mayo dumped all over it. Disgusting
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Cumberland?
Dairy Queen Grill & Chill is open every day from 10:00 AM to 9:00 PM.
Where is Dairy Queen Grill & Chill located?
It is located at 25 S German Church Rd, Cumberland, IN 46229-3103, United States.
What kind of food and treats does Dairy Queen Grill & Chill offer?
They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers®, shakes & malts, and DQcakes.com cakes.
Does Dairy Queen Grill & Chill provide facilities for families with children?
Yes, it is family-friendly with booster seats, high chairs, seating for kids, and restrooms available.
Is there a drive-thru option at Dairy Queen Grill & Chill?
Yes, the location features a drive-thru for convenient service.
Can customers access WiFi at Dairy Queen Grill & Chill?
Yes, free WiFi is available at this location.
How can I place an order at Dairy Queen Grill & Chill?
You can order online through their official website or mobile app for pickup.
Are there outdoor seating options at Dairy Queen Grill & Chill?
Yes, outdoor seating is available for customers who prefer to dine outside.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
Nearby places include German Church Shops for shopping, Walgreens pharmacy, Nothing Bundt Cakes for desserts, and Donatos Pizza for other dining options.
Is Dairy Queen Grill & Chill close to any healthcare or dental services?
Yes, Washington Street Dental Implants and Washington Street Dentistry are nearby for dental care.
What entertainment options are near Dairy Queen Grill & Chill?
There is a Redbox rental kiosk nearby for movies and games rentals, perfect for a fun outing after your meal.