Dairy Queen Grill & Chill

4.2
983 reviews
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Business Details

25 S German Church Rd, Cumberland, IN
46229-3103, United States
(317) 894-1111
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
25 S German Church Rd, Cumberland, IN
46229-3103, United States

Hours

Reviews

4.2
983 reviews
5 stars
559
4 stars
244
3 stars
78
2 stars
34
1 star
68

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their friendliness and helpfulness, others were reported as rude and unprofessional.

Order Accuracy

Numerous complaints about incorrect orders and items missing from orders, indicating a need for improvement in order accuracy.

Food Quality

Food quality is inconsistent; while some customers enjoyed their meals, others reported issues with freshness and preparation.

Wait Times

Many customers expressed frustration with long wait times, both in the drive-thru and for food preparation.

Cleanliness

The restaurant is generally noted for being clean, but there are occasional reports of unsanitary conditions.
  • LG
    Loren Gorsline
    Nov 21, 2025
    5.0
    November 2025 - Cumberland Indiana Dairy Queen Restaurant // CULINARY Restaurant
  • AS
    Anthony Sharp
    Nov 14, 2025
    5.0
    Friendly clean fast.
  • CM
    Chantey M
    Nov 2, 2025
    5.0
    Jayden provided exceptional customer service! I don’t know if he’s a manager but if not he should be. Thanks Jayden for making my day that much better.
  • BS
    Brian sheets
    Oct 27, 2025
    1.0
    I love DQ. The only fast food that I liked, at least it used to be. I usually bring my dog and get her a pup cup. Been coming to this location for 9 months steadily with no problems, until Sunday. I was asked if dog was in car (first time I've ever been asked that from ANY location in ANY state as I live in Missouri.) Apparently the guy working the drive thru didn't appreciate my response of, "Well it would certainly help?" He must have thought I was coping an attitude. He did explain that ppl try to get pup cups without having a dog, which made my reply all the more true. However, seeing as I have integrity, that never occurred to me, hence my reply. When he gave me my food, he made some offhand comment while walking away, although looking dead at me, and since I was in a hurry I didn't make a big deal about it. It did sound like he was insinuating that my food had been tampered with. And my birger did taste funny. Even if that wasn't the case, his attitude is more than enough evidence he doesn't need to be working the window or front line. Added: Is your reply supposed to be a joke? That broken link just takes me to a plain corporate site that tells me to get with the loction owner and the only way to get a hold of them is through the store number. 👎👎👎👎
  • JN
    jariah naomi
    Oct 11, 2025
    2.0
    The two stars are only because of the black man who was kind enough to service us with politeness, the other cashiers on the shift were very rude. I sent my son to ask for three extra spoons and they looked him in his face and ignored him continuously, he’s 8 and ofc they were white. The black man however gave him his three spoons and gave a good service in and out of the restaurant.
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Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Cumberland?

Dairy Queen Grill & Chill is open every day from 10:00 AM to 9:00 PM.

Where is Dairy Queen Grill & Chill located?

It is located at 25 S German Church Rd, Cumberland, IN 46229-3103, United States.