Wendy's

3.7
916 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
616 North Main Street, Crown Point, IN
46307, United States

Hours

Reviews

3.7
916 reviews
5 stars
375
4 stars
223
3 stars
139
2 stars
57
1 star
122

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly staff while others report poor service and mistakes with orders.

Food Quality

Food quality is inconsistent; while some customers enjoy fresh and tasty meals, others report cold or improperly prepared items.

Order Accuracy

There are frequent complaints about incorrect orders and missing items, leading to frustration among customers.

Cleanliness

Several reviews mention cleanliness issues, particularly in the dining area and with food preparation.

Speed of Service

Customers have noted slow service at times, especially in the drive-thru, with long wait times reported.
  • JM
    James McManus
    Dec 10, 2025
    5.0
    The service was excellent. Very helpful counter woman. The burger was delicious!
  • TP
    Tammy Powrozek
    Dec 8, 2025
    5.0
    It's nice to go to a fast food establishment and not be treated poorly. I love coming to this particular Wendy's because the staff is always upbeat and friendly.
  • DD
    Devin
    Nov 16, 2025
    1.0
    Never had to write a review for a restaurant, this Wendy’s had to be the most poorly managed restaurant in the city, constantly get orders wrong, horrible service, horribly packed, some how managed to give me something not on the menu, I’ve seen people paid less do more better. This place is genuinely a joke, don’t come here at all.
  • WT
    wesley thornton
    Oct 5, 2025
    1.0
    Would never go back to this location again.. Ordered Chicken tenders was asked to pull to the waiting area then waited 15 minutes for my food, just for them to get the order wrong..Went back around the drive thru the employees (Fin in general; the young black woman with braces and poorly done dreadlocks) took my food back through the drive thru window (cross-contaminated) then gave me the order back incorrect a second time ! After I tried to explain the situation in a very polite and rational manner, The associate, Fin, grew irritated told me she could not help me and told me to leave a bad review and call corporate so that I did. I hope no one else has to deal with that type of poor service from those unprofessional employees.
  • MM
    MZerose2
    Oct 1, 2025
    1.0
    Foods not good, and y'all charging for sauce....won't return!!!

Frequently Asked Questions About Wendy's

Is Crown Point Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is the Wendy's in Crown Point currently open?

Yes, the Wendy's at 616 North Main Street in Crown Point, IN is open and committed to serving customers every day.