Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customer experiences with service quality are mixed, with some praising friendly staff while others report poor service and mistakes with orders.
Food Quality
Food quality is inconsistent; while some customers enjoy fresh and tasty meals, others report cold or improperly prepared items.
Order Accuracy
There are frequent complaints about incorrect orders and missing items, leading to frustration among customers.
Cleanliness
Several reviews mention cleanliness issues, particularly in the dining area and with food preparation.
Speed of Service
Customers have noted slow service at times, especially in the drive-thru, with long wait times reported.
JM
James McManus
Dec 10, 2025
5.0
The service was excellent. Very helpful counter woman. The burger was delicious!
TP
Tammy Powrozek
Dec 8, 2025
5.0
It's nice to go to a fast food establishment and not be treated poorly. I love coming to this particular Wendy's because the staff is always upbeat and friendly.
DD
Devin
Nov 16, 2025
1.0
Never had to write a review for a restaurant, this Wendy’s had to be the most poorly managed restaurant in the city, constantly get orders wrong, horrible service, horribly packed, some how managed to give me something not on the menu, I’ve seen people paid less do more better. This place is genuinely a joke, don’t come here at all.
WT
wesley thornton
Oct 5, 2025
1.0
Would never go back to this location again.. Ordered Chicken tenders was asked to pull to the waiting area then waited 15 minutes for my food, just for them to get the order wrong..Went back around the drive thru the employees (Fin in general; the young black woman with braces and poorly done dreadlocks) took my food back through the drive thru window (cross-contaminated) then gave me the order back incorrect a second time ! After I tried to explain the situation in a very polite and rational manner, The associate, Fin, grew irritated told me she could not help me and told me to leave a bad review and call corporate so that I did. I hope no one else has to deal with that type of poor service from those unprofessional employees.
MM
MZerose2
Oct 1, 2025
1.0
Foods not good, and y'all charging for sauce....won't return!!!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's in Crown Point currently open?
Yes, the Wendy's at 616 North Main Street in Crown Point, IN is open and committed to serving customers every day.
What are the operating hours for the drive-thru at this Wendy's location?
The drive-thru is open from 6:30 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
Does this Wendy's location serve breakfast?
Yes, breakfast is served here. You can order from a selection of combos, croissant, biscuit, classic sandwiches, coffee, and sides.
What payment options are accepted at this Wendy's?
This location accepts American Express, Cash, Discover, Mastercard, and Visa.
Can I order Wendy's food online or through an app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app available on the App Store.
How can I contact this Wendy's for questions or feedback?
You can call the location directly at (219) 662-1434, use the website's contact page, or participate in the Wendy's Customer Satisfaction Survey online.
Are there any nearby places of interest around Wendy's in Crown Point?
Nearby you will find several real estate offices such as Weichert Realtors and Dennis Nichols - Crown Point Realtor, as well as health services like Methodist Hospital and Van Buskirk & Krischke DDS, LLC dentist.
What other dining or shopping options are close to Wendy's in Crown Point?
Nearby options include The Hen convenience store and Herb Thyme Market Inc health market for additional food and beverage choices, as well as The Gold Depot jewelry store for shopping.
If I'm visiting Methodist Hospital nearby, is Wendy's a good option for meals?
Yes, Wendy's is close to Methodist Hospital, offering convenient breakfast, lunch, and dinner options with dine-in, drive-thru, and delivery services.
Can customers visiting nearby real estate agencies grab a quick meal at Wendy's?
Definitely. Wendy's is located near several real estate offices like Frame Property Network and offers quick, quality meals which are ideal for busy professionals and clients.