Service Issues
Customers frequently reported long wait times, unresponsive staff, and poor management, leading to frustration and dissatisfaction.
Food Quality
Inconsistent food quality was noted, with complaints about cold, overcooked, or incorrect orders, although some customers enjoyed specific items.
Drive-In Experience
Many customers expressed disappointment that drive-in stalls were often closed, undermining the traditional Sonic experience.
Staff Attitude
Several reviews highlighted rude or unprofessional behavior from staff, contributing to a negative customer experience.
Positive Experiences
Despite the issues, some customers praised friendly service and specific menu items, indicating that experiences can vary.