Sonic Drive-In

3.3
651 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Crown Point, IN. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 896 North Superior Drive for the ultimate SONIC experience!

Location

Sonic Drive-In
896 North Superior Drive, Crown Point, IN
46307, United States

Hours

Reviews

3.3
651 reviews
5 stars
250
4 stars
104
3 stars
79
2 stars
56
1 star
162

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, unresponsive staff, and poor management, leading to frustration and dissatisfaction.

Food Quality

Inconsistent food quality was noted, with complaints about cold, overcooked, or incorrect orders, although some customers enjoyed specific items.

Drive-In Experience

Many customers expressed disappointment that drive-in stalls were often closed, undermining the traditional Sonic experience.

Staff Attitude

Several reviews highlighted rude or unprofessional behavior from staff, contributing to a negative customer experience.

Positive Experiences

Despite the issues, some customers praised friendly service and specific menu items, indicating that experiences can vary.
  • JJ
    jennobe23
    5 days ago
    1.0
    I’m not sure how this place is even still open. The stalls haven’t worked in over a month and you can only use the drive thru which takes forever. I DoorDash and I will avoid this place from now on and I would not be surprised if this location closes.
  • DJ
    Dillon James
    5 days ago
    1.0
    This sonic is absolutely trash! Ever since they’ve opened actually. The stalls never work or they don’t want to walk outside, they mess up every time you order no matter if it’s a big or small order the wait time is ridiculous and their service is not pleasant most of the time. Tear it down and build something worthy. Expected way better from crown point but I’ll continue to travel outside for sonic
  • CT
    Cecilia Thomas
    6 days ago
    1.0
    I had the worst experience at this location in order through the app I get there we spent like 20 min for our food I had to send my husband food back twice and they forgot a whole burger and when I got that one it was mad wrong a nice young lady was helping us then all of the sudden a young man started to help us and was so rude about having to go back in to remake the burger they forgot he was cussing under his breath I told him never mind I just want a refund if you order through the app you have to call them so now here I am not getting a refund because sonic can’t give refunds worst sonic I ever been to and shame on sonic for not giving partial refunds
  • MM
    Mason McGuire
    Dec 12, 2025
    3.0
    The took over 20 minutes while nobody was there and forgot my tots I was sad they almost forgot my milkshake too how can I eat my food without my milkshake
  • SW
    Stacey W
    Dec 4, 2025
    1.0
    Save your money and your time! First trip to a sonic in 10 years. Nightmare isn't even the word. $26 dollars for some cold nasty food. Waited over 20 minutes with only 3 cars in the drive thru. To be handed a medium milkshake with the lid sliding off and blowing. I attempt to put the lid back on and the entire bottom of the cup breaks apart. (Cheap, thin cup for a milkshake and the price) An entire milkshake spews all over my lap and my interior. Nevermind the electronics full of milkshake. The best part is I call the manager to come out as I pulled forward 10 feet to let other cars go. The manager (identified herself as Tammy) literally argues that this is a known issue and "not her problem". A known issue to who exactly? I havent had a sonic in 10 years. She doesn't offer to refund, make the drink over, bring out some napkins or a towel. Was beyond rude. Goes on to say there was a lid on it when it was handed to me. I said There literally was not. And she says and I quote "Mhm, sure". Overpriced. Food cold and nasty. Horrid wait times, even worse management. Yet to reach upper management. Save your money. Plenty of other places around.