At Papa Johns Pizza in Crown Point, IN, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Crown Point pizza for any occasion. Call us for pizza delivery in Crown Point or stop by 219 N MAIN ST for carryout to order the best pizza in Crown Point, along with breadsticks, wings, and more!
Customers reported a mix of excellent service and extremely rude management, with several instances of poor customer interactions.
Food Quality
There are significant concerns about the quality of the pizza, with many customers noting that it has declined, including issues with dough and toppings.
Order Accuracy
Multiple reviews highlighted problems with order accuracy, including incorrect items being delivered and missing sauces.
Cleanliness
Several customers mentioned unsanitary conditions in the restaurant, including cleanliness issues and poor food handling practices.
Delivery Issues
Customers frequently experienced late deliveries, cold food, and poor communication regarding their orders.
JN
Jay Nay
Nov 6, 2025
5.0
This particular location has an awesome team. They are so friendly. They work hard and fast. They even seem to be having fun while providing excellent customer service and hot fresh pizza etc...
JJ
Jesse
Oct 31, 2025
1.0
This place is garbage
MS
Mike Skog
Oct 6, 2025
5.0
A couple times now I've ordered online using coupons or online specials only to show up to pick my order up and find that they crew has given me an even better deal! Who does that?? Clearly they care more about service than grabbing every dollar possible.
They always get the order right, and the pizza is classic Papa John's deliciousness.
It's been a great experience everytime.
RB
Reed Brock
Aug 4, 2025
1.0
As a former franchisee, I recognize what old dough looks like after being cooked. This is the second time I've tried this location and both times, the dough will not rise because of the age and temperature of the dough. It has been left out too long and is past its expiration date. This is why they only have 3.2 stars. What happened to having 4 or 5 stars to meet Papa John's quality? The quality in this store has tanked. Domino's is looking better everyday.
RG
Rogeric Govan
Jun 21, 2025
4.0
Workers did a great job but whoever owns this please fix the ac in there. It's 96 degrees outside so I can't image how hot it actually is in there and they were working hard with a smile on there face. AGAIN OWNER PLEASE FIX THE AIR CONDITION OR BUY SOME FANS OR SOMETHING FOR YOUR WORKERS.