Panera Bread

Reviews

• AG

  Andrew Govert

  4 days ago
  2.0
  I know this location is new and there is always a learning curve but the staff seemed to really struggle. Took 30 mins for me to get a salad. Almost every person whose order came out had something missing or wrong. People who ordered before me were still waiting for their food while I ate. The manager was quick to fix any issues but she shouldn’t have had to do that if orders were right in the first place. I felt like they opened too quick with minimal training. This location is much smaller than a typical location too.
• CB

  Cathy Brown

  Feb 13, 2026
  3.0
  I came here twice now. The first time took 3 times to get my sandwich right. I chalked that up to it being the opening day. I came back today and my half of sandwich looked like this when opening. It’s a mess. Toppings not even on there. Bread is split and the cheese for some reason they only put at the top of the sandwich. Definitely not looking good.
• KK

  Kevin

  Feb 9, 2026
  4.0
  This new, small Panera’s got a drive-thru, maybe 7 tables inside, and a long bar table with stools. One cool thing is the automatic coffee machines that brew one fresh cup of coffee at a time. As for the waiting time for your food, it took them 12 minutes to bring me a tuna sandwich and a warm soup (not hot enough), and I’ve read that other people have complained about this as well. Maybe they’re still a bit disorganized since it’s a new restaurant, maybe they’re understaffed. If so, I hope the franchisee hires more workers. Also, they serve your dine-in food as if it were carry-out, which is understandable since this feels more like a Panera “express” than a sit-in restaurant. Four stars for now, as opposed to three, hoping they will fix some of their minor hiccups. Other than that, cool, tiny, charming little place. Located off E 109th Ave.
• JP

  James L. Ponziano

  Feb 6, 2026
  2.0
  We were excited to visit the new Panera but it was largely a disappointment. It was 5:30 on a Friday and we ordered dine-in. The food took forever, the garbage was overflowing, and all dine-in customers were served in throw away containers. The manager said they were understaffed, which may have been true, but that was not the only issue. The layout is not very functional and the employees seemed undertrained. The food was good but the overall experience was not what you expect from Panera. If you aren’t ready to open . . . Don’t open.
• SC

  Susan Cottrell

  Feb 4, 2026
  5.0
  I was traveling from IL to MI and got off the highway for some coffee. I was pleased to find a Panera, and this one appears to be fairly new. Even though all I wanted was a regular coffee, the server, Pam, was friendly and attentive. They have a different coffee setup than I am used to and she was proactive in alerting me to it, and instructing me on how to start the new touchscreen process. She also assured me that she would be available to answer any questions (which I had). I don’t often write reviews, but I was so impressed this morning, I just wanted to say, “thanks Pam!”