Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- TakeoutAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
3.2
479 reviews
5 stars
171
4 stars
72
3 stars
61
2 stars
30
1 star
145
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, incorrect orders, and rude staff, indicating a significant problem with service quality.
Food Quality
Many reviews mentioned cold, stale, or improperly prepared food, leading to dissatisfaction with the overall dining experience.
Cleanliness
Several customers noted that the restaurant was not clean, with dirty tables and unsanitary conditions reported.
Staff Attitude
Feedback highlighted a lack of friendliness and professionalism among staff, contributing to a negative customer experience.
- SBShort Bus3 days ago2.0I come here most mornings mon thru fri and i dont know what changes on thurs and fri but the crew is so slow wait in line forever it feels not sure why mon thru weds service is fantastic but as soon as thursday hits irs horrible i do realize its a different crew and i believe some more training is well needed for the later in the week crew
- BGBob Gorman5 days ago5.0This is the fastest and cleanest mcdonalds I've been to. Also , the employees are very very friendly. This is a good place to go for fastcservice
- ZOZoe OroszDec 29, 20251.0terrible. workers are lazy and rude. took them 15 minutes to get me 4 nuggets and a medium fry and they were cold. gave me the wrong drink. worst mcdonald’s in the area do not recommend. and not to mention it was really like a small fry because it was only half full.
- DMDora MantisDec 27, 20251.0Order over $20 with of food 3 hamburgers that were smashed and not prepared how we requested. Paid for an extra large fry and got a small. Ordered an unsweetened tea and to a sweet tea. And then whole meal was cold. Not edible. Complete order was wrong and thrown away Very disappointed. Also my fish filet was 2 different pieces put together. Will never go back to that location AGAIN
- TFTheresa FadkeDec 18, 20251.0One side of the drive thru is closed but there is no sign or anyone to let you know. After waiting with a car line behind me with no help go around to the drive thru side that is being helped. After about a 15 minute wait for food, food is room temperature at best and cheeseburger has cheese that is not even melted.
Frequently Asked Questions About McDonald's
What are the regular customer service hours for McDonald's in Crown Point, IN?
The McDonald's location at 501 E 109th Place in Crown Point, IN is open Monday through Thursday and on Sunday from 5:00 AM to 10:00 PM, and on Friday and Saturday from 5:00 AM to 11:00 PM.
When is the drive-through service available at this McDonald's?
The drive-through is available daily from 5:00 AM until midnight, Monday through Sunday.
What are the delivery hours for McDonald's in Crown Point, IN?
Delivery service is available every day from 5:00 AM to 11:45 PM.
How can I order McDonald's food online or through an app?
You can order online via https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on the Apple App Store and Google Play Store for mobile ordering and weekly deals.
What payment methods are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does the McDonald's in Crown Point offer free Wi-Fi and accessibility features?
Yes, the location offers free Wi-Fi and has wheelchair accessible entrances, seating, and restrooms, along with unisex restrooms and high chairs for children.
Which nearby places could I visit before or after dining at McDonald's?
You can visit nearby spots like the Crown Point Water Tower, a well-known landmark, or enjoy local activities at Pentwater Pool. This makes for a great outing combined with a meal at McDonald's.
Is there a convenient place to fill up gas or grab snacks near McDonald's?
Yes, Family Express is a nearby convenience store and gas station where you can fill up gas or grab snacks before or after visiting McDonald's.
Where can I access financial services near McDonald's in Crown Point?
Nearby financial service locations include First Financial Bank and Peoples Bank, both suitable for banking needs, and Western Union for money transfer services.
Are there any health or medical facilities close to McDonald's for quick access?
Yes, Smiles on Randolph, RUSH Physical Therapy, Select Physical Therapy, and iSmile Orthodontics are nearby health and dental care providers accessible from McDonald's.