Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- TakeoutAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
3.2
464 reviews
5 stars
169
4 stars
68
3 stars
60
2 stars
29
1 star
138
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude staff and poor customer service, with many experiences of incorrect orders and long wait times.
Food Quality
There were numerous complaints about food being served cold, incorrect, or poorly prepared, leading to dissatisfaction with the overall dining experience.
Cleanliness
The restaurant's cleanliness was often criticized, with reports of dirty tables and unsanitary conditions.
Staff Attitude
While some customers praised friendly staff, many others noted a lack of professionalism and maturity among employees.
Operational Issues
Frequent reports of long wait times, incorrect orders, and unavailability of menu items indicated significant operational inefficiencies.
- LLLuis Larios5 days ago1.0Very rude yelled at me for taking my time when she said “take your time “. And gave me the wrong meal and told me “that’s what you ordered” . This was 11-18-25 at 11:30pm
- JKJoy KentNov 14, 20253.0I ordered 2 plain cheese burgers and a large fry. I was the first person in line. I paid and waited at pickup window. After a bit, the girl said pull to front. I waited and waited. 4 cars received their food and left. Another car pulled up behind me do I decided to go in. The lady at counter called out to see who had my order. Drive was now taking my order out. Needless to say my food was cold. Im assuming drive thru dropped the ball.
- JKJordon KausNov 11, 20253.0This is one of those McDonald's that's mean for mobile orders. Getting a refill is difficult. It's terrible. Like this is a war crime
- SRSidney RosiakOct 26, 20251.0The absolute worst McDonald’s location I’ve ever been to in my whole life. The employees are so rude every time I go, the order is wrong almost everytime, and the line takes over 30 minutes even if there’s like 4 cars. It took me 45 minutes to get a water. I will never come back to this location because I am disappointed every time. Corporate NEEDS to come to this location.
- GOGabby OroszOct 25, 20251.0food was great wait was a little long however girl that was working the second window is the RUDEST person i’ve come across in a long time. i had to pull around for my food she quite literally yelled and told me to pull around and park and i said oh okay thanks so much she said not a word. another lady brought my food outside for me and i did express to her that the person working the window is rude ! i did call her something else but i wont say that word in the review lol i told the girl to tell the mean one that i called her that as well maybe get her to rethink how she’s treating people. the girl that brought out my food was very lovely though.
Frequently Asked Questions About McDonald's
What are the regular customer service hours for McDonald's in Crown Point, IN?
The McDonald's location at 501 E 109th Place in Crown Point, IN is open Monday through Thursday and on Sunday from 5:00 AM to 10:00 PM, and on Friday and Saturday from 5:00 AM to 11:00 PM.
When is the drive-through service available at this McDonald's?
The drive-through is available daily from 5:00 AM until midnight, Monday through Sunday.
What are the delivery hours for McDonald's in Crown Point, IN?
Delivery service is available every day from 5:00 AM to 11:45 PM.
How can I order McDonald's food online or through an app?
You can order online via https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on the Apple App Store and Google Play Store for mobile ordering and weekly deals.
What payment methods are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does the McDonald's in Crown Point offer free Wi-Fi and accessibility features?
Yes, the location offers free Wi-Fi and has wheelchair accessible entrances, seating, and restrooms, along with unisex restrooms and high chairs for children.
Which nearby places could I visit before or after dining at McDonald's?
You can visit nearby spots like the Crown Point Water Tower, a well-known landmark, or enjoy local activities at Pentwater Pool. This makes for a great outing combined with a meal at McDonald's.
Is there a convenient place to fill up gas or grab snacks near McDonald's?
Yes, Family Express is a nearby convenience store and gas station where you can fill up gas or grab snacks before or after visiting McDonald's.
Where can I access financial services near McDonald's in Crown Point?
Nearby financial service locations include First Financial Bank and Peoples Bank, both suitable for banking needs, and Western Union for money transfer services.
Are there any health or medical facilities close to McDonald's for quick access?
Yes, Smiles on Randolph, RUSH Physical Therapy, Select Physical Therapy, and iSmile Orthodontics are nearby health and dental care providers accessible from McDonald's.