McDonald's

3.6
1366 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
135 N Main St, Crown Point, IN
46307, United States

Hours

Reviews

3.6
1,366 reviews
5 stars
524
4 stars
299
3 stars
242
2 stars
96
1 star
205

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders, both in-store and through delivery.

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others noted rudeness and poor management.

Wait Times

Long wait times were a common complaint, especially during busy hours, with some customers experiencing delays of over 30 minutes.

Food Quality

Food quality was inconsistent, with reports of cold or old food, while some customers praised fresh and hot meals.

Cleanliness

The cleanliness of the restaurant received mixed reviews, with some customers noting it was clean while others reported unsanitary conditions.
  • DM
    David Mansell
    Nov 14, 2025
    4.0
    Upset about long line but they finally got it going on very impressed
  • TM
    Tim Mejia
    Nov 6, 2025
    5.0
    So much better than the crown point restraunt
  • JM
    J. Marie
    Sep 28, 2025
    1.0
    The drive through employee here on Sept. 28th, 2025 at 10:45 P.M. told me my uber eats pickup could not be prepared and given to me. She said i was the fourth person to come for it and so I was made to cancel which raised my cancellation rate and counted against me and then another employee came out to my car right after I canceled the order to tell me that it was there after all and I could come and get it but it was already too late because I already canceled it.. He came to my car while I was writing to Uber explaining that this wasn't my fault and I lost the chatbot thanks to the employee that came to my car when he requested information about the order and I had to go back into another part of the app to look at it. Thanks for screwing things up for me, Mcdonald's. I'll be avoiding this place due to the incompetency of the people here and the annoyance. The person in the drive through needs to slow down and be thorough and do her job more efficiently. Maybe she's just not ready for this job.
  • DE
    DD Evans
    Sep 22, 2025
    1.0
    They forgot sauce on my order and then they wanted to charge me 60 cents for the sauce. A multi billion dollar corporation can't afford to include sauce with orders anymore? Ridiculous
  • TP
    Tim Prox
    Sep 10, 2025
    1.0
    I'm 66 years old and have been going to McDonald's my whole life. This is BY FAR the worst McDonald's I have ever been to. They get my order wrong AT LEAST every other time. Management has a Hey I corrected it attitude. They recently opened a McDonald's about 5 minutes further. I will use that one.

Frequently Asked Questions About McDonald's

What are McDonald's Crown Point location's regular opening hours?

McDonald's Crown Point is open daily from 5:00 AM to 11:00 PM.

Does McDonald's Crown Point offer drive-thru service hours?

Yes, the drive-thru is open every day from 5:00 AM to 11:00 PM.