Brand Certified
McDonald's
3.5(681 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
10885 Randolph Street, Crown Point, IN
46307, United States
Certified by McDonald's • Feb 22, 2026
(219) 662-1996
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.5
681 reviews
5 stars
251
4 stars
136
3 stars
120
2 stars
58
1 star
116
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect or missing items in their orders.
Service Speed
Customers frequently mentioned long wait times, especially in the drive-thru, with some experiencing delays even when the restaurant was not busy.
Staff Attitude
Feedback on staff behavior was mixed, with some praising friendly service while others reported rudeness and lack of professionalism.
Cleanliness
Several reviews highlighted cleanliness issues in the dining area, with reports of dirty tables and overflowing garbage cans.
Food Quality
While some customers enjoyed fresh and hot food, others complained about cold or poorly prepared items.
- JRJohn Robertson6 days ago5.0Friendly staff and great customer service
- DRDana RockDec 30, 20251.0Waited for order so it would be " hot " English muffin was not even toasted . Sandwhich was cold . Asked for condiments did not receive any.
- MBMatthew BillingssNov 30, 20251.0Manager closed 20 minutes early with a mobile order that was already payed for. Didn't give me anything other than they were closed. I had to fish for an explanation that I would be re-funded "at the end of the night" absolutely disrespectful.
- RBRiste BucNov 13, 20255.0Drive thru with the new whip
- JRjenaea ruppNov 6, 20255.0i’ve never left a mcdonald’s review ever but i live 2 hours away and that was the best cheeseburger and fry i ever did have im so fr
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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