McDonald's

3.5
677 reviews
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Business Details

10885 Randolph Street, Crown Point, IN
46307, United States
(219) 662-1996
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
10885 Randolph Street, Crown Point, IN
46307, United States

Hours

Reviews

3.5
677 reviews
5 stars
247
4 stars
136
3 stars
120
2 stars
59
1 star
115

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect or missing items in their orders, indicating a consistent problem with order accuracy.

Service Quality

Feedback on service quality was mixed, with some praising friendly staff while others noted rude or unhelpful interactions.

Cleanliness

Several reviews highlighted cleanliness issues within the restaurant, including dirty tables and overflowing garbage cans.

Speed of Service

Customers frequently mentioned long wait times, both in the drive-thru and inside the restaurant, which detracted from their overall experience.

Food Quality

While some customers enjoyed fresh and hot food, others complained about cold or poorly prepared items.
  • DR
    Dana Rock
    Dec 30, 2025
    1.0
    Waited for order so it would be " hot " English muffin was not even toasted . Sandwhich was cold . Asked for condiments did not receive any.
  • MB
    Matthew Billingss
    Nov 30, 2025
    1.0
    Manager closed 20 minutes early with a mobile order that was already payed for. Didn't give me anything other than they were closed. I had to fish for an explanation that I would be re-funded "at the end of the night" absolutely disrespectful.
  • RB
    Riste Buc
    Nov 13, 2025
    5.0
    Drive thru with the new whip
  • JR
    jenaea rupp
    Nov 6, 2025
    5.0
    i’ve never left a mcdonald’s review ever but i live 2 hours away and that was the best cheeseburger and fry i ever did have im so fr
  • PY
    Patrick Yohn
    Oct 6, 2025
    5.0
    I go to McDonalds all over the north side of the state. I order the same meal. Not 1 of those can get my very simple order correct. Today, the Crown Point McDonalds was a cut above the rest. I was in the drive thru for about a minute and a half. The employee taking the orders at the screen listened to what I said and repeated the order back perfectly. Both windows had employees that greeted me with a smile. The food was fresh and correct. This lunch crew was a cut above the rest. Hats off to the entire crew today. Gave me hope that not all McDonalds will fail you as the customer.
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Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 10885 Randolph Street, Crown Point, IN?

McDonald's is open daily from 5:00 AM to 11:00 PM.

When is the drive-thru service available at this McDonald's location?

The drive-thru operates every day from 5:00 AM to 11:00 PM.