Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect or missing items in their orders, indicating a consistent problem with order accuracy.
Service Quality
Feedback on service quality was mixed; while some praised friendly and efficient staff, others experienced rude service and long wait times.
Cleanliness
Several reviews highlighted cleanliness issues, with reports of dirty dining areas and unsanitary conditions.
Food Freshness
While some customers noted that food was fresh and hot, others complained about receiving cold or improperly prepared items.
Speed of Service
Customers experienced varying wait times, with some praising quick service while others reported long delays, especially in the drive-thru.
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Riste Buc
Nov 13, 2025
5.0
Drive thru with the new whip
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jenaea rupp
Nov 6, 2025
5.0
i’ve never left a mcdonald’s review ever but i live 2 hours away and that was the best cheeseburger and fry i ever did have im so fr
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Patrick Yohn
Oct 6, 2025
5.0
I go to McDonalds all over the north side of the state. I order the same meal. Not 1 of those can get my very simple order correct. Today, the Crown Point McDonalds was a cut above the rest. I was in the drive thru for about a minute and a half. The employee taking the orders at the screen listened to what I said and repeated the order back perfectly. Both windows had employees that greeted me with a smile. The food was fresh and correct. This lunch crew was a cut above the rest. Hats off to the entire crew today. Gave me hope that not all McDonalds will fail you as the customer.
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Tracy Hoeckelberg
Jul 22, 2025
5.0
Ordered a nice mocha coffee. I got in line rite around 12 pm and was in and out within 5 minutes.
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William Knoznowski
Jul 8, 2025
5.0
Such fast service in the morning. Went to get a refreshing iced coffee to start off my day, and interacted with Jalena. Very nice, and cooperative. Seamless service, and don’t have any complaints about this location! I recommend!