Dairy Queen Grill & Chill

4.0
601 reviews
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Business Details

1318 N Main St, Crown Point, IN
46307-2719, United States
(219) 663-4363
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
1318 N Main St, Crown Point, IN
46307-2719, United States

Hours

Reviews

4.0
601 reviews
5 stars
303
4 stars
143
3 stars
64
2 stars
31
1 star
60

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others experienced long wait times and order mix-ups.

Food Quality

Feedback on food quality was mixed; while some enjoyed the ice cream and burgers, others complained about cold food and incorrect orders.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the dining area, despite some customers noting a clean environment.

Order Accuracy

Multiple customers expressed frustration over incorrect orders and missing items, indicating a need for improvement in order accuracy.
  • AA
    Amber
    Dec 28, 2025
    5.0
    It's a young lady by the name of Isabella they call her Izzy. She was working by herself I don't know for how long but we went there at 2:38 p.m. she did not leave us at the speaker alone and we did finally pull up she did greet us with so much kindness. Although she was by herself making food taking orders and taking money. Good job Izzy 🙂.
  • LL
    Liz L.
    Sep 11, 2025
    2.0
    Stopped by last night to get some icecream for the family. As expected there was a long line out to the street with cars. Decided to wait it out in the drive thru line. When we got to the window we noticed our order was ready, but the problem was we ordered blizzards not milkshakes. So clearly our order was made right away but because there was a whole bunch of cars in front of us our icecream was just sitting there melting. Definitely not worth the 25+ minutes of sitting there. Very disappointing and waste of our time and money.
  • JD
    Jenna Duncan
    Aug 10, 2025
    2.0
    Love this place and the food. was slightly confused when i ordered onion rings and they were completely different than normal. they were tasty but dairy queen’s onion rings are uniquely crunchy and these tasted identical to a bag of frozen battered great value brand. if these are new i won’t be getting them again, if this was a mistake i was disappointed i did not know they were different, otherwise i would have ordered something else.
  • RC
    Rylee Chesner
    Aug 7, 2025
    2.0
    I ordered Dairy Queen at 5:30, got it around 6:50. I didn’t get my entire order either, I was missing my drink and the only thing they told me I could do was get a coupon for the next time I visit. Food was also cold and ice cream was liquid.
  • SB
    Spencer Bushong
    Aug 7, 2025
    5.0
    I had the best blue raspberry freeze!!!
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Frequently Asked Questions About Dairy Queen Grill & Chill

What are the regular operating hours of Dairy Queen Grill & Chill in Crown Point?

Dairy Queen Grill & Chill in Crown Point is open daily from 10:00 AM to 10:00 PM.

What popular menu items are Dairy Queen Grill & Chill known for?

Dairy Queen Grill & Chill is known for its soft-serve ice cream, Blizzard® Treats, Grillburgers®, shakes and malts, and chicken strip baskets.