Arby's

3.8
639 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1109 N Main St, Crown Point, IN
46307, United States

Hours

Reviews

3.8
639 reviews
5 stars
268
4 stars
159
3 stars
91
2 stars
39
1 star
82

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, rude employees, and incorrect orders, leading to a negative dining experience.

Food Quality

Many reviews highlighted poor food quality, including cold, stale, or improperly prepared items, with some customers expressing disappointment in the overall taste.

Management Concerns

Several customers noted issues with management, including understaffing, lack of organization, and unprofessional behavior from staff.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their friendly service and mentioned enjoying certain menu items.
  • PC
    Patrick Caruso
    Dec 16, 2025
    5.0
    Respectful employees clean atmosphere. Fresh food
  • TC
    Tasting The World With Chris
    Oct 11, 2025
    5.0
    Im biased Ive been eating it since a child, and still taste exactly the same.
  • LP
    Lisa Pensinger
    Sep 19, 2025
    1.0
    They were out of medium cups, out of Coke in both machines, very slow service and food was cold. I visited this location about a year ago and it was disappointing then, but gave it another try. Things have not improved.
  • RW
    Rachel Williams
    Sep 11, 2025
    1.0
    RUDE, LAZY EMPLOYEES!
  • II
    Istril
    Sep 10, 2025
    1.0
    I had some coupons so i went thru drivethrough. The person taking my order was kinda short with me, and i started to get a bad feeling. When i got my food, it was luke warm, kinda sloppy and wet, and i spit out my first (and only) bite of fries because it tasted like death. Like mold or something. Do youself a favor and skip this place. If this is a franchise, Arbys needs to shut this location down, it is terrible fo their brand.