Pizza Hut

Reviews

• GD

  Gary Duncan

  Apr 1, 2026
  1.0
  04/01/2026 12:03 pm Visited the Pizza Hut restaurant today for lunch. My wife and I were the 7th and 8th in line. We waited there for roughly half an hour. Come to find out there was only (1) waitress working the lunch hour. Yes I said ONE! And it was very busy. This waitress was beyond busy and alone trying to service all the patrons why a manager would not assist her or appoint someone to assist her on the floor is beyond my comprehension. Unless, it was beneath his or her dignity to do so. Or management just doesn’t care about customer service or patron satisfaction or staff struggles. We finally ask the waitress in passing if we could seat ourselves and visit the salad bar. She replied yes and she would get to us as soon as she could as she rushed by with a full serving tray soft drinks for a table of (8). We seated our selves and visited the salad bar it was messy and there were no forks. We ate our salad without drinks or napkins. Roughly (30) minutes later she finally arrived at or table apologizing for the poor service. And once again telling us she was the only waitress working. She took our drink and food order. I felt very sorry for the lady, because I think she really wanted to provide prompt and polite customer service but couldn’t because she was alone with lunch hour crowd. After another (30) or so our food and drinks arrived. Drinks were cold and the food was warm at best. And no plates or silverware were provided period. Message to the management: When the restaurant is crowded at any given moment and there is only one waitress or less than adequate wait staff servicing the floor and no one else can be appointed to assist her or them. Climb down from your high horse, roll up your shirt sleeves, put on a smile and provide some customer service! Neglect and apathy is unacceptable and should not be tolerated at any level in any management structure. To summarize waiting an hour+ for a pizza in a small rural Indiana town is unacceptable management/leadership needs to visit, review, evaluate and revise their employee scheduling and customer satisfaction goals. On this day the apparent lack of leadership or management interest was highly visible and disappointing. Sincerely,
• CL

  Connie Lewis

  Mar 28, 2026
  5.0
  Salad bar was fresh, cold and filled.
• MR

  Michael Ritter

  Mar 16, 2026
  5.0
  Loved this place since I was a kid :)
• GT

  Gidget Thompson

  Mar 2, 2026
  5.0
  Very clean. Service from wait staff is polite and quick. The salad bar is great. Clean and full.
• JS

  jody stephens

  Feb 22, 2026
  5.0
  We enjoy coming to our Crawfordsville Pizza Hut, where the salad bar is fresh, the food is warm and tasty & service with a smile is always efficient ‼️

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