Papa Johns Pizza

Reviews

• BL

  Brad Lawalin

  Oct 25, 2025
  5.0
  I ordered my pizza for a specific time and got there early, not expecting it to be done, but they went above and beyond my expectations. I felt bad because I didn't want them to be or feel rushed since they were rather busy, with it being a late Friday afternoon. And despite that, they fulfilled my order and got me out the door in a timely manner and they didn't give me any kind of attitude. And my pizza tasted so good that I almost wanted to eat the box too, but I didn't... or did I?
• ML

  Mario Lee

  Sep 27, 2025
  1.0
  Maybe this is why I was asking if I wanted it made again...Never again.😔😮‍💨🫩
• RP

  Rex Perkins

  Sep 22, 2025
  1.0
  Awful customer service. We ordered Papa John's this evening. Very simple order...cheese pizza, breadsticks, and a brownie. $5.49 delivery fee, PJ's page notes that this fee does not go to the delivery driver. OK, so $5 tip, that's a total of $10.49 delivery, small town, ten minutes away. That's fine, whatever, but $10.49 delivery should at least come with the correct order or, at the least, a professional effort to rectify any errors in an order. So, 35 minutes later, the order arrives. No brownie. The thing is, the brownie for the kids is precisely why we chose PJ's in the first place. I call the store to let them know that we are missing 1/3rd of our simple order. The manager solution? Get this..."you can drive to the store and pick up the brownie or we can refund the cost". Really? Those are the options?? How about I get in the car, spend the time and 20-30 minutes round trip and pick up the brownie? How about I drive in, pick up the rest of our order, and you guys refund the cost for my time and gas and the fact that dinner is already here otherwise? Seemed the appropriate, professional, obvious thing to do. The manager..."I can't give you a free brownie". A "free" brownie? The guy actually said a "free" brownie!! I explained that nothing was free, we placed an order, 1/3rd of it is missing, you want me to wait on dinner and drive to the store and then charge me full-price because you guys can't get a three-item order correct? Since that fell on deaf ears, I then suggested that we just go ahead and have the brownie that I already ordered and paid for delivered to our address?? "We don't have any drivers available right now". This is a no-brainer, really. Be professional. I am driving to the store, passing on eating, picking up an already-cooked brownie and you think the professional thing to do is charge full-price for a brownie? Horrible customer service and professionalism.
• TT

  Tripw

  Sep 21, 2025
  2.0
  Never ever ever sends sauces wether you pay for it or not … shits a joke man it’s super annoying
• BL

  Brandon Lawson

  Sep 12, 2025
  1.0
  Terrible service. Restaurant looks gross and unclean. No one wears gloves when prepping food. Absolutely disgusting and I’m surprised the health department hasn’t shut them down.

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