Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 3520 Jonathan Moore Pike in Columbus. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Numerous reviews highlighted poor customer service, including rude staff and long wait times, particularly for lobby orders.
Food Quality
Food quality was inconsistent, with some customers praising fresh and well-prepared meals while others reported cold, poorly made, or incorrect orders.
Kiosk Ordering
Many customers expressed dissatisfaction with the mandatory kiosk ordering system, citing a lack of personal interaction and assistance from staff.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty dining areas and unsanitary conditions in restrooms.
Mixed Experiences
While some customers had positive experiences with friendly staff and good food, many others reported significant issues, leading to a mixed overall perception.
RH
Richard Hayes
Dec 28, 2025
1.0
The worst Taco Bell I’ve ever been to. There is a pregnant woman who works there at night who has horrible customer service. Apparently Taco Bell will just hire anyone. This lady should be fired.
SH
Sadie Hiatt
Dec 3, 2025
1.0
So incredibly slow. Painfully slow. I heard employees in the back laughing and messing around. How about do your jobs instead?? Not to mention the food was terribly put together and some of it was straight up gross. I am so disappointed with this location.
JM
Jess McGuire
Nov 28, 2025
5.0
This is the BEST Taco Bell in Columbus. Don’t waste your time at the Edinburgh exit either. Just come on down to this location. Food was fresh and made right! The dining room was spotless. Staff friendly, it’s got it all!
BB
Brittany
Nov 27, 2025
1.0
The employee I first encountered in the drive thru tonight was very unprofessional, rude and condescending. Her makeup appeared heavily applied and was flaking during my time there. In a food service environment that could be a hygiene concern and pose a contamination risk.
The employees always ignore customers in the lobby. There is no sense of "customer first" or urgency to make sure the customers leave satisfied.
LR
Landon Roccia
Nov 18, 2025
5.0
Me and my friend put in 2 online orders. We got the build your own crave boxes. The potatoes were full and steaming.the nacho fries were phenomenal. Very well seasoned and delicious. The crunch rap was nice and tight. Baja blast 👍🏻