Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
4.3
994 reviews
5 stars
541
4 stars
279
3 stars
106
2 stars
28
1 star
40
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service were mixed; while some praised the friendly and fast service, others reported rude staff and poor management.
Food Quality
The quality of food varied, with some customers enjoying their meals while others complained about incorrect orders and low-quality ice cream.
Cleanliness
Several reviews highlighted issues with cleanliness, particularly in the dining area and bathrooms, affecting the overall experience.
Atmosphere
The atmosphere received mixed reviews, with some appreciating the family-friendly vibe while others noted it could be chaotic and loud.
- JHJeremy Hodges6 days ago1.0Can't even get the order right. I even explained a food allergy, yet after explaining 3xs that I couldn't eat that particular thing, behold the order is wrong.
- LPLonnie PerryOct 22, 20255.0Outstanding service and delicious ice cream! The staff were friendly, fast, and made the visit feel extra special. Everything—from the classic cones to the Blizzards—was served fresh and with a smile. A great spot to treat yourself or bring the family.
- JRJonathan RobertsOct 18, 20251.0Extremely rude. I got a grubhub delivery and drove straight to the store. The manager made a scene about grubhub always being late as if it had anything to do with me. Threw away the food and made me wait for it to be remade. Completely unprofessional.
- JNjoann nealySep 10, 20255.0Who doesn't love all ice cream shops? Dairy queen has always been the best!!
- S1Skaggy 12Sep 3, 20251.0Such a shame, this place is going down hill. People standing around on there cell phones instead of helping you, dirty bathroom, refusing to allow you to have gravy with a kids chicken basket even though every other time they allow it. This place is trash now
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Columbus, IN?
Dairy Queen Grill & Chill is open from 10:00 AM to 10:00 PM Monday through Saturday, and from 11:00 AM to 10:00 PM on Sundays.
Are there any special holiday hours I should be aware of at this Dairy Queen?
Yes, the store is closed on November 27, 2025, and December 25, 2025. On December 24, it is open from 10:00 AM to 3:00 PM, and on December 31, from 10:00 AM to 8:00 PM.
What are some of the signature food items available at this Dairy Queen?
You can enjoy Blizzard® Treats, Chicken Strip Basket, Grillburger®, soft-serve ice cream cones, shakes, malts, and ice cream cakes.
Is the Dairy Queen Grill & Chill in Columbus family-friendly and accessible?
Yes, this location welcomes families and children, offers booster seats and high chairs, has wheelchair access, seating including outdoor seating, restrooms, and free WiFi.
Can I order food online for pickup from this Dairy Queen?
Yes, you can place an order online for pickup through their official website.
Does this Dairy Queen have any mobile apps or deals available?
Yes, you can download the Dairy Queen app to access exclusive mobile deals and rewards.
What is the address and contact number for Dairy Queen Grill & Chill in Columbus?
The address is 616 3rd St, Columbus, IN 47201-6811, and the phone number is +1 812-372-9601.
Are there other fast food restaurants near this Dairy Queen in Columbus?
Yes, a McDonald's fast food restaurant is nearby, providing additional dining options in the area.
What nearby attractions can I visit after enjoying a treat at Dairy Queen?
You can visit the McEwen Samuels Marr House and the Bartholomew County Historical Society, both notable local museums and historical sites nearby.
Can I find parking and other amenities near Dairy Queen Grill & Chill in Columbus?
Besides the restaurant's amenities like seating and restrooms, there are various nearby services such as Pieper Real Estate Services and Salin Bank & Trust Co that may offer parking areas nearby to facilitate your visit.