Customers reported a mix of excellent and poor service experiences, with some praising friendly and fast service while others noted unprofessional behavior and confusion with orders.
Food Quality
Feedback on food quality was varied; while many enjoyed the ice cream and some menu items, others complained about the quality of certain dishes and inconsistencies in preparation.
Cleanliness
Several reviews highlighted issues with cleanliness, particularly in the dining area and restrooms, indicating a need for better maintenance.
Atmosphere
The atmosphere received mixed reviews, with some customers appreciating the family-owned feel and community vibe, while others found it chaotic and uninviting.
Pricing
Many customers expressed concerns about rising prices, feeling that the cost did not always match the quality of food and service.
LP
Lonnie Perry
Oct 22, 2025
5.0
Outstanding service and delicious ice cream! The staff were friendly, fast, and made the visit feel extra special. Everything—from the classic cones to the Blizzards—was served fresh and with a smile. A great spot to treat yourself or bring the family.
JR
Jonathan Roberts
Oct 18, 2025
1.0
Extremely rude. I got a grubhub delivery and drove straight to the store. The manager made a scene about grubhub always being late as if it had anything to do with me. Threw away the food and made me wait for it to be remade. Completely unprofessional.
JN
joann nealy
Sep 10, 2025
5.0
Who doesn't love all ice cream shops? Dairy queen has always been the best!!
S1
Skaggy 12
Sep 3, 2025
1.0
Such a shame, this place is going down hill. People standing around on there cell phones instead of helping you, dirty bathroom, refusing to allow you to have gravy with a kids chicken basket even though every other time they allow it. This place is trash now
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Columbus, IN?
Dairy Queen Grill & Chill is open from 10:00 AM to 10:00 PM Monday through Saturday, and from 11:00 AM to 10:00 PM on Sundays.
Are there any special holiday hours I should be aware of at this Dairy Queen?
Yes, the store is closed on November 27, 2025, and December 25, 2025. On December 24, it is open from 10:00 AM to 3:00 PM, and on December 31, from 10:00 AM to 8:00 PM.
What are some of the signature food items available at this Dairy Queen?
You can enjoy Blizzard® Treats, Chicken Strip Basket, Grillburger®, soft-serve ice cream cones, shakes, malts, and ice cream cakes.
Is the Dairy Queen Grill & Chill in Columbus family-friendly and accessible?
Yes, this location welcomes families and children, offers booster seats and high chairs, has wheelchair access, seating including outdoor seating, restrooms, and free WiFi.
Can I order food online for pickup from this Dairy Queen?
Yes, you can place an order online for pickup through their official website.
Does this Dairy Queen have any mobile apps or deals available?
Yes, you can download the Dairy Queen app to access exclusive mobile deals and rewards.
What is the address and contact number for Dairy Queen Grill & Chill in Columbus?
The address is 616 3rd St, Columbus, IN 47201-6811, and the phone number is +1 812-372-9601.
Are there other fast food restaurants near this Dairy Queen in Columbus?
Yes, a McDonald's fast food restaurant is nearby, providing additional dining options in the area.
What nearby attractions can I visit after enjoying a treat at Dairy Queen?
You can visit the McEwen Samuels Marr House and the Bartholomew County Historical Society, both notable local museums and historical sites nearby.
Can I find parking and other amenities near Dairy Queen Grill & Chill in Columbus?
Besides the restaurant's amenities like seating and restrooms, there are various nearby services such as Pieper Real Estate Services and Salin Bank & Trust Co that may offer parking areas nearby to facilitate your visit.