Many customers reported issues with incorrect orders and missing items.
Service Quality
Service quality varied significantly, with some staff being friendly and helpful while others were rude or inattentive.
Food Quality
Food quality was inconsistent, with some customers enjoying hot and fresh meals, while others received cold or poorly prepared items.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in restrooms and food handling practices.
Customer Experience
Overall customer experiences were mixed, with some praising the ice cream and service, while others expressed dissatisfaction with wait times and order issues.
JS
John Swaney
3 days ago
4.0
Good food they gave my dog a pup cup and called him a good boy
CB
CT Bay
Nov 16, 2025
1.0
Weak costumer service. Downtown better
BB
Brigite
Jul 2, 2025
1.0
They continually get my order wrong. I will not spend any more money here!
JK
Jan Kennedy
May 30, 2025
5.0
Who doesn't like Dairy Queen?! I drove through for a chocolate soft serve ice cream cone on a hot day and it hit the spot! You can't go wrong at the DQ! It's summer in a cone!
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Columbus, IN?
Dairy Queen Grill & Chill is open Monday to Thursday from 10:30 AM to 9:00 PM, Friday and Saturday from 10:30 AM to 10:00 PM, and Sunday from 12:00 PM to 9:00 PM.
Is Dairy Queen Grill & Chill open on major holidays?
Dairy Queen Grill & Chill is closed on November 27, 2025, and December 25, 2025. On December 24, 2025, it is open from 10:30 AM to 3:00 PM.
What types of food and treats does Dairy Queen Grill & Chill offer?
They offer soft-serve ice cream, signature Blizzard® treats, shakes & malts, Grillburgers®, Chicken Strip Basket, and ice cream cakes through DQCakes.com.
Does Dairy Queen Grill & Chill in Columbus offer drive-thru and outdoor seating?
Yes, this location features drive-thru service and outdoor seating for customers.
Is Dairy Queen Grill & Chill family-friendly and accessible for children and individuals with disabilities?
Yes, it is family-friendly, welcomes children, and is wheelchair accessible with amenities like booster seats and high chairs.
Can I order online or via a mobile app from Dairy Queen Grill & Chill?
Yes, you can order online for pickup via their website and download the Dairy Queen app for exclusive deals and mobile ordering rewards.
What is the address and contact number for Dairy Queen Grill & Chill in Columbus?
The address is 2215 Columbus Center, Columbus, IN 47203-3464. You can reach them at +1 812-376-7311.
What nearby dining options are available around Dairy Queen Grill & Chill at Columbus Center?
Nearby dining options include Panera Bread (cafe and bakery), Hungry Howies Pizza (pizza restaurant), Chopstick (Chinese and fast food restaurant), Captain D's (seafood and fast food), Noodles & Company (American and noodles restaurant), Subway (sandwich shop), and Snappy Tomato Pizza (pizza restaurant).
Are there any nearby beauty or personal care services close to Dairy Queen Grill & Chill?
Yes, Nail World and Lynns Nails are nearby nail salons and beauty spas, along with Great Clips and Ulta Beauty for hair and cosmetic needs.
What shopping and entertainment venues can customers visit near Dairy Queen Grill & Chill?
Customers can visit Columbus Center shopping mall, Five Below discount and fashion store, Jo-Ann Stores for arts and crafts, Kay Jewelers, and Indiana Timing for event planning and entertainment nearby.