Chipotle Mexican Grill

4.1
1262 reviews
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Business Details

2260 N National Rd, Columbus, IN
47201, United States
(812) 376-0785
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle Columbus Indiana is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2260 N National Rd, Columbus, IN
47201, United States

Hours

Reviews

4.1
1,262 reviews
5 stars
683
4 stars
307
3 stars
111
2 stars
57
1 star
104

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, poor customer service, and staff being unhelpful or rude.

Food Quality

While many praised the food as fresh and delicious, there were complaints about incorrect orders, missing items, and inconsistent portion sizes.

Cleanliness

Numerous reviews highlighted the restaurant's cleanliness issues, with dirty tables and unsanitary conditions being a common concern.

Stock Availability

Customers expressed frustration over the restaurant being frequently out of key ingredients, leading to incomplete orders.

Staff Friendliness

Some reviews noted that while certain staff members were friendly and helpful, others displayed a lack of care or attentiveness.
  • KH
    Kat Hobbs
    Nov 11, 2025
    4.0
    Gotta love Chipotle! A little light on the meat (in scoop size) for sure but the flavor and quality is definitely there.
  • KB
    Kevin Blair
    Nov 7, 2025
    5.0
    My favorite go to place for healthy choice of food selections
  • ZD
    Zach Dean
    Nov 4, 2025
    3.0
    Service is one star because one person is running line during a pretty busy hour every time I come. Food is great though!
  • KR
    Kyle Roach
    Oct 23, 2025
    1.0
    1.The staff seem to have an issue keeping the line stocked. 2. The last two times we've been it has been a 30 minute + wait. After our wait (this time), we went to checkout and the cashier just walked off. So, we did the same thing. Not sure if it's because of the KMIT, or Manager, but customer service is 0/10.
  • GG
    Gwen
    Oct 22, 2025
    5.0
    The servers are so nice and understanding! I was on a trip and there were around 20-30 of us and all out orders got served in like 10 minutes. I love this place!!!
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Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Columbus, Indiana offer?

Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced and wholesome ingredients.

What are the operating hours for Chipotle Mexican Grill in Columbus, IN?

Chipotle is open daily from 10:45 AM to 10:00 PM.