Buffalo Wild Wings

3.5
1884 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
2035 Jonathon Moore Pike, Columbus, IN
47201, United States

Hours

Reviews

3.5
1,884 reviews
5 stars
680
4 stars
451
3 stars
264
2 stars
156
1 star
333

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous reviews highlighted slow service, with customers waiting excessively for both seating and food, often with little to no acknowledgment from staff.

Food Quality

Many customers reported receiving cold or overcooked food, with several mentioning that their orders were incorrect or incomplete.

Hygiene Concerns

Several reviews pointed out cleanliness issues, including dirty tables and unsanitary conditions in the restrooms, leading to a lack of confidence in hygiene standards.

Staff Performance

While some staff members received praise for their friendliness and service, many reviews criticized management for understaffing and poor oversight, impacting overall service quality.
  • CL
    Cris Long
    Jan 3, 2026
    1.0
    I called to see why our order was canceled on Grubhub. The guy I talked to sounded like he was strung out (6:30 Saturday 1/3/26). He was confused about everything I said. I just kept repeating myself over and over. I asked him to give me his name or a manager to speak to. So after about two minutes he finally figured out how to hang up the phone. I remember now why we haven’t had Bw’s in 3 years, no customer service.
  • CH
    Coryn Harden
    Dec 26, 2025
    1.0
    We were sat by a waitress with brown hair in a claw clip. We sat there for 15 minutes.. no one took our drink order… then we hear claw clip arguing with another curly haired waiter. They are now both going back and forth because they don’t want our table. Mid argument claw clip girl grabs her vape and hits it on the floor. (We also noticed the couple next to us was seated 10 minutes after us and was helped immediately). All while we are listening to this very unprofessional argument, we are looking around to see if someone will serve us, but no-one ended up coming so we left. As we left she was cursing under her breath and making comments about us.
  • MP
    Missy Phillips
    Dec 22, 2025
    1.0
    We arrived around 5:30pm and requested a table for 8. We were seated within a few minutes but only 2 of us were there at that time. After 15 minutes all members of the rest of our party had arrived. No server had acknowledged us at this point we thought it was because our entire party wasn’t there yet. We sat for another 15 minutes with zero acknowledgement and finally had to ask for a server. The girl that took our table claimed it wasn’t her section but she would wait on us. She had all of the tables around us, so I do suspect it was already supposed to be her table. She finally took our order and it took 10 minutes to get drinks. Another 10 minutes went by and we got 1 appetizer. We had ordered two appetizers. Another 20 minutes or so went by and we got food. She brought the second appetizer we had ordered it was ice cold and the cheeseburger we had ordered was also cold. We had to ask 3 times to get the applesauce for our 3 year old. She finally brought it, with no spoon. The 3 year old was trying to eat applesauce with a fork because that was all we had. We never got asked for drink refills. Our service and our food was bad. We were in the restaurant for over 2 hours with two small children, no drink refills and cold food. Very disappointed. $120 down the drain for a terrible experience. And it wasn’t that the restaurant was just too busy, we watched many people in other sections get seated after us and get their food timely and back out of the restaurant in less than an hour.
  • LH
    Laura Hernandez
    Dec 20, 2025
    1.0
    Pésima atención!!! Los meseros le tiran la comida Las bebidas se las ponen en las axilas y no dan la atención debida al cliente a parte el lugar es muy sucio no te genera confianza en la higiene! Jamás volvería a ir a ese lugar no lo recomiendo en atención en higiene en nada! Terrible service!!! The waiters throw the food at you. They carry the drinks under their armpits and do not provide proper customer service. On top of that, the place is very dirty and does not inspire any confidence in terms of hygiene. I would never go back to this place and I do not recommend it at all — not for the service, not for the hygiene, not for anything.
  • TM
    TURGEON MAXIME
    Dec 4, 2025
    4.0
    Food good chiken wing was harden but the sauce still great

Frequently Asked Questions About Buffalo Wild Wings

What types of food does Buffalo Wild Wings in Columbus, IN offer?

Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with 26 different sauces and seasonings to choose from.

What are the opening hours of Buffalo Wild Wings at 2035 Jonathon Moore Pike?

The restaurant is open daily from 11:00 AM to 11:00 PM.