Numerous reviews highlighted slow service, with customers waiting excessively for both seating and food, often with little to no acknowledgment from staff.
Food Quality
Many customers reported receiving cold or overcooked food, with several mentioning that their orders were incorrect or incomplete.
Hygiene Concerns
Several reviews pointed out cleanliness issues, including dirty tables and unsanitary conditions in the restrooms, leading to a lack of confidence in hygiene standards.
Staff Performance
While some staff members received praise for their friendliness and service, many reviews criticized management for understaffing and poor oversight, impacting overall service quality.
CL
Cris Long
Jan 3, 2026
1.0
I called to see why our order was canceled on Grubhub. The guy I talked to sounded like he was strung out (6:30 Saturday 1/3/26). He was confused about everything I said. I just kept repeating myself over and over. I asked him to give me his name or a manager to speak to. So after about two minutes he finally figured out how to hang up the phone. I remember now why we haven’t had Bw’s in 3 years, no customer service.
CH
Coryn Harden
Dec 26, 2025
1.0
We were sat by a waitress with brown hair in a claw clip. We sat there for 15 minutes.. no one took our drink order… then we hear claw clip arguing with another curly haired waiter. They are now both going back and forth because they don’t want our table. Mid argument claw clip girl grabs her vape and hits it on the floor. (We also noticed the couple next to us was seated 10 minutes after us and was helped immediately). All while we are listening to this very unprofessional argument, we are looking around to see if someone will serve us, but no-one ended up coming so we left. As we left she was cursing under her breath and making comments about us.
MP
Missy Phillips
Dec 22, 2025
1.0
We arrived around 5:30pm and requested a table for 8. We were seated within a few minutes but only 2 of us were there at that time. After 15 minutes all members of the rest of our party had arrived. No server had acknowledged us at this point we thought it was because our entire party wasn’t there yet. We sat for another 15 minutes with zero acknowledgement and finally had to ask for a server. The girl that took our table claimed it wasn’t her section but she would wait on us. She had all of the tables around us, so I do suspect it was already supposed to be her table. She finally took our order and it took 10 minutes to get drinks. Another 10 minutes went by and we got 1 appetizer. We had ordered two appetizers. Another 20 minutes or so went by and we got food. She brought the second appetizer we had ordered it was ice cold and the cheeseburger we had ordered was also cold. We had to ask 3 times to get the applesauce for our 3 year old. She finally brought it, with no spoon. The 3 year old was trying to eat applesauce with a fork because that was all we had. We never got asked for drink refills. Our service and our food was bad. We were in the restaurant for over 2 hours with two small children, no drink refills and cold food. Very disappointed. $120 down the drain for a terrible experience. And it wasn’t that the restaurant was just too busy, we watched many people in other sections get seated after us and get their food timely and back out of the restaurant in less than an hour.
LH
Laura Hernandez
Dec 20, 2025
1.0
Pésima atención!!!
Los meseros le tiran la comida
Las bebidas se las ponen en las axilas y no dan la atención debida al cliente a parte el lugar es muy sucio no te genera confianza en la higiene! Jamás volvería a ir a ese lugar no lo recomiendo en atención en higiene en nada!
Terrible service!!!
The waiters throw the food at you.
They carry the drinks under their armpits and do not provide proper customer service. On top of that, the place is very dirty and does not inspire any confidence in terms of hygiene. I would never go back to this place and I do not recommend it at all — not for the service, not for the hygiene, not for anything.
TM
TURGEON MAXIME
Dec 4, 2025
4.0
Food good chiken wing was harden but the sauce still great
Frequently Asked Questions About Buffalo Wild Wings
What types of food does Buffalo Wild Wings in Columbus, IN offer?
Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with 26 different sauces and seasonings to choose from.
What are the opening hours of Buffalo Wild Wings at 2035 Jonathon Moore Pike?
The restaurant is open daily from 11:00 AM to 11:00 PM.
Where is Buffalo Wild Wings located in Columbus, Indiana?
It is located at 2035 Jonathon Moore Pike, Columbus, IN 47201.
Can I order takeout from Buffalo Wild Wings at this location?
Yes, the location is categorized as a takeout restaurant along with a sports bar and chicken wings restaurant.
How can I contact Buffalo Wild Wings in Columbus, IN?
You can reach them by phone at +1 812-375-1770.
Does Buffalo Wild Wings have an online presence where I can find more information?
Yes, you can visit their official page at https://www.buffalowildwings.com/locations/us/in/columbus/2035-jonathon-moore-pike/sports-bar-508/ for details.
Are there other food options near Buffalo Wild Wings on Jonathon Moore Pike?
Yes, nearby options include Jimmy John's sandwich shop, Ruyi Asian Restaurant, McAlister's Deli, Wendy's, Panda Express, and McDonald's, providing a variety of cuisines from sandwiches to Asian and fast food.
What nearby services can visitors to Buffalo Wild Wings access for their personal care needs?
Close by are several hair and beauty services including BoRics Hair Care, Supercuts, Sport Clips Haircuts, and Gossip Nails for haircuts, styling, and nail care.
For visitors needing telecommunications or mobile phone services near Buffalo Wild Wings, where can they go?
Nearby retailers include Verizon and TCC, Verizon Authorized Retailer, offering mobile phone products and services.
Are there convenient amenities close to Buffalo Wild Wings for travelers or customers?
Yes, there are lodging options like Super 8 by Wyndham Columbus and Super 8 Columbus Indiana nearby, as well as financial services such as Centra Credit Union and Western Union.