Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.
Cleanliness
Multiple reviews highlighted unsanitary conditions in the restaurant, particularly in the restrooms.
Food Quality
While some customers praised specific menu items, many others complained about cold or poorly prepared food.
Staff Attitude
Feedback indicated inconsistency in staff friendliness, with some customers experiencing kindness while others reported rudeness.
NJ
Natalie Jones
Dec 23, 2025
5.0
Stopped in for frostys after a very long day/ weekend. The staff was kinda and quick.
WW
Wade Walker
Oct 24, 2025
4.0
Some staff are nice, some like to fight each other. Make sure to check your order. Missing food can happen, even with the magic scale.
PB
Phil B
Oct 14, 2025
4.0
Had Dave's single and a junior bacanator with a small chocolate Frosty .
AA
Anna Allen
Sep 14, 2025
1.0
Car in front is of paid for our order (which was nice) but we weren’t told and we were charged for the car behind us, which was double what our food cost. When we asked they said sorry we ran it so nothing we can do. They never told us what our total was when we got to the window so we didn’t know what they were charging the card.
EP
Enigmatic World A new perspective!
Sep 5, 2025
5.0
The staff has always been consistent, courteous, and kind. They've seem a bit understaffed as of late. Meals, food, and things have downsized which has been disappointing. With how well the staff preforms, i hope that they are taken care of too When it comes down to it. It's nice to know if I or the family or friends needs a meal. The local Columbia city Wendy's always pulls through and takes care of us . Thank you local Wendy's staff!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the hours for the drive-thru at Wendy's in Columbia City, IN?
The drive-thru is open daily from 7:00 AM to midnight (00:00).
Does this Wendy's location offer breakfast?
Yes, Wendy's in Columbia City serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee and sides.
Can I order Wendy's food online or through an app?
Yes, you can order online at https://order.wendys.com or through the Wendy's app available in the Apple App Store.
What payment methods are accepted at Wendy's Columbia City?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Is delivery available at this Wendy's location?
Delivery is available where offered; check the Wendy's app or order.wendys.com by entering your delivery address to confirm availability.
How can I provide feedback or contact this Wendy's location?
You can call (260) 213-3037, use the live chat or contact form on Wendy's website, or fill out a Customer Satisfaction Survey with your receipt details.
Are there other fast food options near Wendy's Columbia City?
Yes, nearby fast food options include Long John Silver's, Taco Bell, KFC, and another Wendy's location nearby.
What nearby services can customers use while visiting Wendy's?
Customers can access nearby services such as Indiana Physical Therapy, U-Haul Neighborhood Dealer, and several ATMs like Cash2Bitcoin ATM and LibertyX Bitcoin ATM.
Are there grocery and convenience stores near Wendy's Columbia City?
Yes, nearby stores include ALDI USA grocery store and BP gas station with convenience store services.
Where can I find nutrition and allergen information for Wendy's menu?
Nutrition and allergen info is available on the Wendy's menu website, mobile app, and at the restaurant; crew members can assist you as well.