Wendy's

3.3
932 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
521 N Line Street, Columbia City, IN
46725, United States

Hours

Reviews

3.3
932 reviews
5 stars
285
4 stars
211
3 stars
159
2 stars
66
1 star
211

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some staff being friendly while others were rude or unprofessional.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Cleanliness

Numerous complaints about the cleanliness of the restaurant and restrooms, with some describing them as filthy.

Wait Times

Customers frequently mentioned long wait times for food, both in the drive-thru and inside the restaurant.

Food Quality

Mixed feedback on food quality; while some enjoyed their meals, others reported cold or poorly prepared food.
  • WW
    Wade Walker
    Oct 24, 2025
    4.0
    Some staff are nice, some like to fight each other. Make sure to check your order. Missing food can happen, even with the magic scale.
  • PB
    Phil B
    Oct 14, 2025
    4.0
    Had Dave's single and a junior bacanator with a small chocolate Frosty .
  • AA
    Anna Allen
    Sep 14, 2025
    1.0
    Car in front is of paid for our order (which was nice) but we weren’t told and we were charged for the car behind us, which was double what our food cost. When we asked they said sorry we ran it so nothing we can do. They never told us what our total was when we got to the window so we didn’t know what they were charging the card.
  • EP
    Enigmatic World A new perspective!
    Sep 5, 2025
    5.0
    The staff has always been consistent, courteous, and kind. They've seem a bit understaffed as of late. Meals, food, and things have downsized which has been disappointing. With how well the staff preforms, i hope that they are taken care of too When it comes down to it. It's nice to know if I or the family or friends needs a meal. The local Columbia city Wendy's always pulls through and takes care of us . Thank you local Wendy's staff!
  • HH
    Heather
    Sep 1, 2025
    3.0
    I had made an order on the app. I chose to pick it up and when I got there the door was locked. So I went through the drive thru and let them know I had a mobile order. After it took 4 people to figure out where the order was, a 4th person said it was out in the lobby. So instead of just handing me the order through the drive thru, the young man at the window asked me to pull up. I asked where and he waved his hand out the window and said just somewhere up there. So I pulled up to the opening in the railing, and a man brought out my order. I apologized for the confusion and was on my way.

Frequently Asked Questions About Wendy's

Is 610 - Columbia City, In Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.