Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers reported inconsistent service, with some staff being friendly while others were rude or unprofessional.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Cleanliness
Numerous complaints about the cleanliness of the restaurant and restrooms, with some describing them as filthy.
Wait Times
Customers frequently mentioned long wait times for food, both in the drive-thru and inside the restaurant.
Food Quality
Mixed feedback on food quality; while some enjoyed their meals, others reported cold or poorly prepared food.
WW
Wade Walker
Oct 24, 2025
4.0
Some staff are nice, some like to fight each other. Make sure to check your order. Missing food can happen, even with the magic scale.
PB
Phil B
Oct 14, 2025
4.0
Had Dave's single and a junior bacanator with a small chocolate Frosty .
AA
Anna Allen
Sep 14, 2025
1.0
Car in front is of paid for our order (which was nice) but we weren’t told and we were charged for the car behind us, which was double what our food cost. When we asked they said sorry we ran it so nothing we can do. They never told us what our total was when we got to the window so we didn’t know what they were charging the card.
EP
Enigmatic World A new perspective!
Sep 5, 2025
5.0
The staff has always been consistent, courteous, and kind. They've seem a bit understaffed as of late. Meals, food, and things have downsized which has been disappointing. With how well the staff preforms, i hope that they are taken care of too When it comes down to it. It's nice to know if I or the family or friends needs a meal. The local Columbia city Wendy's always pulls through and takes care of us . Thank you local Wendy's staff!
HH
Heather
Sep 1, 2025
3.0
I had made an order on the app. I chose to pick it up and when I got there the door was locked. So I went through the drive thru and let them know I had a mobile order. After it took 4 people to figure out where the order was, a 4th person said it was out in the lobby. So instead of just handing me the order through the drive thru, the young man at the window asked me to pull up. I asked where and he waved his hand out the window and said just somewhere up there. So I pulled up to the opening in the railing, and a man brought out my order. I apologized for the confusion and was on my way.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Columbia City, IN?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Columbia City, IN into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (260) 213-3037.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 610 - Columbia City, In Wendy’s serve breakfast?
Yes, this Wendy’s location in Columbia City, IN serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the hours for the drive-thru at Wendy's in Columbia City, IN?
The drive-thru is open daily from 7:00 AM to midnight (00:00).
Does this Wendy's location offer breakfast?
Yes, Wendy's in Columbia City serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee and sides.
Can I order Wendy's food online or through an app?
Yes, you can order online at https://order.wendys.com or through the Wendy's app available in the Apple App Store.
What payment methods are accepted at Wendy's Columbia City?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Is delivery available at this Wendy's location?
Delivery is available where offered; check the Wendy's app or order.wendys.com by entering your delivery address to confirm availability.
How can I provide feedback or contact this Wendy's location?
You can call (260) 213-3037, use the live chat or contact form on Wendy's website, or fill out a Customer Satisfaction Survey with your receipt details.
Are there other fast food options near Wendy's Columbia City?
Yes, nearby fast food options include Long John Silver's, Taco Bell, KFC, and another Wendy's location nearby.
What nearby services can customers use while visiting Wendy's?
Customers can access nearby services such as Indiana Physical Therapy, U-Haul Neighborhood Dealer, and several ATMs like Cash2Bitcoin ATM and LibertyX Bitcoin ATM.
Are there grocery and convenience stores near Wendy's Columbia City?
Yes, nearby stores include ALDI USA grocery store and BP gas station with convenience store services.
Where can I find nutrition and allergen information for Wendy's menu?
Nutrition and allergen info is available on the Wendy's menu website, mobile app, and at the restaurant; crew members can assist you as well.