Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported extremely slow service, with wait times often exceeding 30 minutes and orders frequently being incorrect or incomplete.
Employee Conduct
Several reviews highlighted rude behavior from staff, including dismissive attitudes and unprofessional interactions with customers.
Food Quality
Customers experienced issues with food quality, including cold or improperly prepared items, leading to dissatisfaction with their meals.
Management Concerns
There were complaints about poor management practices, including lack of support for staff and inadequate training, contributing to the overall negative experience.
TW
tiffany warner
2 days ago
3.0
There food ant as good anymore neither is there customer service sucks know a days
CW
Casey Wright
6 days ago
5.0
I have been to this McDonalds location a couple times on my way back home from my mini trips to Warsaw. I went through the drive thru and got some ice cream🍦🍧🍨✨️. Food just like any other McDonalds❤️🍟🍔🍗🍰🍪🍩🍦, the service was excellent, nice, and professional when I went and everytime I went here to the drive thru. Atmosphere just like any other McDonalds except the location is different and in Columbia City❤️. Excellent service 👏🏻 👍🏻 👌🏻 ✨️ especially through the drive thru. 5 Stars⭐️⭐️⭐️⭐️⭐️
RM
Ryan Mccarthy
Feb 16, 2026
1.0
Just tried to order a black coffee from McDonald’s waited in line for roughly 10 minutes as the person over the intercom kept allowing the first lane to go through while the second lane had to wait clearly you guys need to do a better job of training up your team on how to use the equipment.
TT
TYLER
Feb 15, 2026
1.0
The manager working called me a spic and slammed the window in my face
I do not suggesting to eat here ...
They like to pretend the system is down all the time ...
BF
Brandon Fruit
Jan 28, 2026
1.0
Incompetent counter employees, 30+ minute wait time on an order placed ahead. Met with utter confusion and told "I don't know" when asked why it took 20+ minutes after the "your order is being prepared prompt" to actually do it. For the price they charge, Richards up the road would get you your food faster for the same price. Should be embarassed. This is not what was paid for, and the service was essentially non-existant. If management even exists, they need to bring in corporate to straighten this mess of an operation up.
What are the operating hours for McDonald's in Columbia City, IN?
McDonald's in Columbia City, IN operates 24 hours a day, every day of the week.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's location offers 24/7 drive-thru service.
Can I order McDonald's food for delivery from this location?
Yes, delivery service is available 24/7. You can order online at https://mcdonalds.order.online/business/-5579.
What payment methods are accepted at this McDonald's?
Accepted payment methods include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services does this McDonald's provide?
Services include DriveThru, Gift Cards, Mobile Offers, Mobile Ordering, and WiFi.
How can I earn rewards at McDonald's?
You can earn points for free food through MyMcDonald's Rewards. More info is at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
Where is McDonald's located in Columbia City?
McDonald's is located at 1001 Spartan Dr, Columbia City, IN 46725, USA.
Are there any nearby banks if I need to withdraw cash before visiting McDonald's?
Yes, nearby banks include Lake City Bank, STAR Financial Bank, Chase, Star Bank, Columbia City ATM, and 1st Source Bank which offer financial services and ATMs.
What nearby food options are available other than McDonald's?
Nearby food options include East of Chicago Pizza, Pizza Hut, and Subway, all within close proximity to McDonald's.
Where can I find nearby gas stations when visiting McDonald's?
Nearby gas stations include Circle K, Valero, and CITGO, convenient for refueling before or after your visit to McDonald's.
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