Dunkin'

3.7
591 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Columbia City, IN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
545 W Connexion Way, Columbia City, IN
46725, United States

Hours

Reviews

3.7
591 reviews
5 stars
252
4 stars
120
3 stars
78
2 stars
52
1 star
89

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude or unhelpful staff, with several instances of poor service and negative interactions.

Food Quality

Numerous reviews mentioned stale or poorly prepared donuts and food items, leading to disappointment among customers.

Timeliness

Customers frequently noted slow service, long wait times, and issues with order accuracy.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and good coffee, indicating that experiences can vary.

Cleanliness

Several reviews highlighted cleanliness issues, including a dirty environment and unkempt staff.
  • TK
    Tristin King
    3 days ago
    1.0
    Took my son in here this morning for a surprise breakfast before school. Donuts and coffee, right?! Nope. Stood at the counter for about 5 minutes, no one but him and I in there as customers. At least 4 employees walked by the front register. Not one employee greeted me, said “ we will be with you shortly”, nothing just ignored our entire existence. Luckily the marathon Next door sells donuts and chocolate milk. New display looked nice, just would have been cool to get something out of it…..
  • TA
    Tasha Allen
    5 days ago
    2.0
    Never again! Coffee was absolutely horrible. And the gal taking our order was rude and unhelpful.
  • JL
    Josh Lemler
    Nov 13, 2025
    1.0
    The evening shift needs to get there act together or corporate will be contacted because for the second time I’ve gotten a brown sugar oatmilk shaken espresso and it’s literally just milk. Seriously? Not only that instead of loaded hash browns I received plain hash browns. Unacceptable…
  • TF
    Tamara Fortriede
    Nov 11, 2025
    5.0
    I stopped in to get a drink on my way to South Bend. The young lady made me a half mocha and carmel iced latte. It was one of the best drinks I have had. I can not recall her name. She was very nice and friendly. She has a unique name.
  • PD
    Pam Dawson
    Oct 27, 2025
    5.0
    Great prices and good food. Nice and hot too.

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in Columbia City, IN?

Dunkin' in Columbia City, IN is open every day from 4:30 AM to 8:00 PM for in-store service. Delivery hours are from 5:00 AM to 7:30 PM daily.

Does Dunkin' in Columbia City offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services for your convenience.