Arby's

3.8
869 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
540 N Main St, Columbia City, IN
46725, United States

Hours

Reviews

3.8
869 reviews
5 stars
342
4 stars
236
3 stars
131
2 stars
53
1 star
107

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported cold, poorly prepared food and issues with portion sizes.

Service Issues

Many reviews highlighted slow service, rude staff, and poor communication, particularly in the drive-thru.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Staff Performance

While some praised friendly staff, others reported rude behavior and lack of attention from employees.

Availability

Customers expressed frustration over the restaurant being frequently out of menu items.
  • RG
    ramiro Granados
    4 days ago
    5.0
    Food is good, cheap and gets the job done
  • CL
    Casey Lynn
    Dec 26, 2025
    1.0
    Old man at the window ripped the money out of my hand, didn’t give me correct change back, barely said a word to me but the vibe was way off lol all I ordered was a shake 😅
  • MB
    Melanie Bradley
    Nov 24, 2025
    2.0
    My chicken tenders were burnt.
  • WW
    Wade Walker
    Oct 24, 2025
    5.0
    Nice staff. They have the meat.
  • BE
    Billie Elkins
    Oct 1, 2025
    1.0
    Manager yelling at staff. Staff telling her they don’t enjoy being yelled at all the time. Might want to work on better communication skills.