Discover Casa Balbina, a new authentic Mexican restaurant nested in the heart of Columbia City, Indiana. At Casa Balbina, we bring the rich culinary heritage of Oaxaca to your plate, with recipes passed down from our beloved grandma and a dash of traditional flavors from our native land. Our commitment to excellence is evident in every dish we serve, meticulously prepared to order using only the freshest ingredients. Our passion for our craft shines through in every bite, as we invite you to savor the authentic taste of Mexico. Come and experience Casa Balbina – your soon to-be favorite Mexican restaurant.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.