Wendy's

Reviews

• AV

  Angel Valero

  6 days ago
  1.0
  I am honestly exhausted with this Wendy’s location. I have had multiple bad experiences here, and almost every time my order is wrong, incomplete, or poorly prepared. The staff is consistently rude, unprofessional, and unresponsive, and there is never a real solution when something goes wrong. What makes this worse is that I am clearly not the only one dealing with this. If you have received incorrect orders, been treated poorly, or lost money here, you are not alone. At some point, this pattern needs to be taken seriously. I encourage anyone who has had similar issues to speak up and report it so that a real solution can be forced. This store should be held accountable for the way it treats its customers. Very disappointing and unacceptable.
• DD

  Dwayne Dockery

  Dec 27, 2025
  1.0
  Dear Wendy’s Store #301 Management, My name is Dwayne, and I am writing to express a concern regarding my recent experience at your Clarksville, IN location (#301). I visited this Wendy’s using the drive-through and ordered chicken tenders. I was initially informed the order would take approximately 13 minutes. I remained in the drive-through for nearly 10 minutes before being asked to pull forward and wait near the front entrance. In total, I waited approximately 25 minutes without receiving my order. After waiting for an extended period with no update, I went inside the restaurant to inquire about my food. The door was unlocked, and the employee who had taken my order briefly approached the counter and then walked away. Shortly after, a manager asked what I was looking for and whether I was a DoorDash driver. I explained that I was not DoorDash and that I had been waiting for my order for quite some time. Unfortunately, I was told that my order could not be located, and I was asked to place a replacement order. I had already paid $13.35 and had not received any food, so I did not feel it was appropriate to be asked to spend additional money to correct the issue. Overall, this experience reflected very poor customer service. While the dining area appeared somewhat clean, it did not meet the level of cleanliness I would expect. I am disappointed with how this situation was handled and hope it can be reviewed to prevent similar experiences for other customers. Thank you for your time and attention. Sincerely, Dwayne
• KH

  Kenny Helbling

  Dec 13, 2025
  1.0
  They fired an employee when she refused to sell rotten and expired hamburger meet. Dont eat here.
• AM

  aaron mukes

  Dec 7, 2025
  1.0
  ALL fast food is disgusting. I dont understand how any of these restaurants stay in business or why people eat it by the bucket load. None of it tastes like it used to, they literally buy their inventory from the lowest bidder, McDonald's had a coupon for a 26 cent hamburger... what kind of quality beef do you think would sell for that price? I saw roaches in the dining area of the Wendy’s across from Green Tree Mall. I will never eat or buy their products again!
• FD

  Franklin Duarte

  Dec 6, 2025
  1.0
  Ordered food for my pregnant wife and it was disgusting. Tried calling and they would either answer and hang up or not answer at all. Saw this post 2 hours later. Will never eat at Wendy's again.

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