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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported slow service, rude employees, and issues with order accuracy.
Cleanliness
Multiple reviews highlighted unsanitary conditions in the dining area and restrooms, with complaints about dirty tables and floors.
Food Quality
There were numerous complaints about cold or incorrect food orders, with some customers experiencing food poisoning.
Management Issues
Reviews indicated poor management practices, including lack of staff training and inadequate response to customer complaints.
Customer Experience
Overall, many customers expressed dissatisfaction with their experiences, citing long wait times and a lack of attention from staff.
AU
Angel Underwood
Nov 6, 2025
1.0
First of all, they are really nice here. No problem with that. We normally have a big order (3 boys a mom and dad)
SO GOT HOME AND THE ENTIRE ORDER WAS WRONG!! I DID CALL, many days in a row.... only to get a message that the number I've called has a voice mail that isn't set up yet.???? what the hell?
2 teen piece nuggets, 4 dbl cheeseburger, 2 mcchickens, and drinks.......McDonald's can do better, i know because they do at other locations
IY
Isaiah York
Nov 3, 2025
5.0
Usually a fast food place when it comes to making delivery orders they don't care this is not true for this McDonald's my chicken sandwich was crispy. My fries were hot and the nuggets were delicious I am absolutely flabbergasted by the quality of this McDonald's especially on a delivery order
JD
J Darko
Oct 17, 2025
3.0
Drive threw employee at night dude sounds like he hates life and working at McDonald's. Wich is understandable but suck it up or find a new job. I dont come there after a long 12 hour shift to hit the drive through and be greeted with a long wait followed by an annoyed "uh..can I help you?" Get a grip. And don't bother with the quarter pounder for the monopoly pieces the app says its a monopoly meal but the boxes dont come woth monopoly pieces.
MW
Melanie Warrick
Oct 17, 2025
4.0
Inside always seems a little dirty, we usually go through the drive thr, which is sometimes slow and usually always something missing.
KT
katelyn turner
Oct 3, 2025
1.0
This is the second time this has happened to me. I ordered a smoothie with my meal and my smoothie is not filled up. At this point, I should’ve just ordered the medium and saved my money. Mind you, I haven’t even taken a sip of it