Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about greasy, cold, or improperly prepared items.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and poor food handling practices.
Positive Experiences
Despite the negative feedback, some customers praised the ice cream and friendly staff, indicating that experiences can vary.
JG
Jim Gwin
2 days ago
1.0
They need to learn how to make a blizzard
All the m&ms are on top nothing underneath
No chocolate mixed in all white ice cream
ML
Mandy Lewis
Aug 26, 2025
3.0
It's hit or miss. It seems I usually have to tell the young staff that they forgot to put something in my dessert or they make the wrong thing. Sizes run smaller then other locations as well
LL
Lori
Aug 16, 2025
2.0
Went drive through and was treated like I was bothering them by just giving my order.
CS
CC Says So
Oct 1, 2017
3.0
How can a DQ not live up to 5 stars? I LOVE most DQ locations, but the one in Cicero has been stabbing me in the heart for 5+ years. It is the closest location to my home, so when I get a craving for a blizzard - this is where I go. However, they are terribly runny. The staff sometimes turn them over as they hand it to you, but they have to do so in a very careful & fast manner to avoid having it drip all over their hands. I don't know why they cannot seem to get it right. I don't know why I keep ordering them, lol.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Cicero, IN?
Dairy Queen Grill & Chill is open daily from 9:00 AM to 9:00 PM.
What type of food and treats can I expect at Dairy Queen Grill & Chill?
The menu features classic burgers, fries, soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and DQCakes.com offerings.
Does this Dairy Queen location have seating and is it family-friendly?
Yes, the location offers seating and is welcoming to families and children.
Can I use a drive-thru service at Dairy Queen Grill & Chill in Cicero?
Yes, this location features a drive-thru for convenient ordering and pickup.
How can I order food ahead of time from Dairy Queen Grill & Chill in Cicero?
You can place an order online for pickup at https://www.dairyqueen.com/en-us/order/pickup/n/13082/ or use their mobile app for deals and rewards.
Is there a mobile app available for Dairy Queen Grill & Chill customers?
Yes, you can download the Dairy Queen app for exclusive deals, mobile ordering, and rewards.
Where is Dairy Queen Grill & Chill located in Cicero, Indiana?
It is located at 90 S Peru St, Cicero, IN 46034, USA.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
You can visit Cicero Fun Factory for arcade games and amusement, Cicero Market for grocery shopping, or enjoy a coffee at Cicero Coffee Company nearby.
Are there any nearby beauty or wellness salons close to Dairy Queen Grill & Chill?
Yes, Just For Looks, Cicero Nail & Spa, The Wildflower Beauty Co., Style & File Salon, All About You Hair Salon, and 317 Lash Studio are all near the Dairy Queen location.
How can I get to Dairy Queen Grill & Chill if I am visiting other nearby locations?
Dairy Queen Grill & Chill is centrally located near places like KeyBank, Subway, and Domino's Pizza, making it easy to include a stop for treats during your visits to these spots.