Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported extremely slow service, with many waiting over 20 minutes for their orders.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, including missing items and wrong modifications.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, with some customers experiencing poor service and unprofessional behavior.
Cleanliness
Several reviews mentioned dirty conditions in the restaurant and restrooms, contributing to a negative dining experience.
Food Quality
While some customers enjoyed the food, many reported receiving cold or old items, leading to dissatisfaction.
VH
Victoria Hoobyar
Jan 5, 2026
1.0
What’s the point of having us pull up to wait on food if you’re going to give us cold fries and a dried out old chicken sandwich with brown lettuce? Literally had to throw out $35 worth of food.
JM
Joshua Moore
Dec 24, 2025
1.0
It took 15 minutes to get food. When received had a food in burger, took another 10 minutes to get said burger. Also was charged incorrectly and had to be reimbursed. They apologized but this terrible expensive requires more than "sorry for the delay".
AS
A S
Dec 18, 2025
1.0
I went through the drive thru and ordered a double stack biggie bag PLAIN with only the Drink a large diet coke. They charged me for the whole meal being large and not just the drink. When I pulled up to the window, I explained I only wanted the drink large, not the whole meal. As the lady was changing the order, she was shaking her head like I was the problem. Then, she asked me to pull up and they will bring out my food. When the person who ran my food approached my vehicle, they looked like they couldn't be bothered. They didn't greet me or anything. I get all the way back home and open my sandwich and see that the sandwich was NOT plain like I had ordered. It had ketchup, mustard, onion and pickle. I have had SO many experiences like this one where my order was wrong and haven't complained. I've approached my boiling point. The ONLY thing that was right was that I didn't want sauce and there was no sauce in the bag. Honestly, your job is to LISTEN and make sure my order is correct. There were no other cars in the line either. It wasn't terribly busy. Also, there was NO receipt in the bag. If you're going to constantly screw up orders, at least put a receipt in the bag so I can see if the order was even put in the right way. At this point, I'm guessing it was the order taker AND sandwich maker (since I dont have a receipt to tell me otherwise). Until you do better, I won't be coming back.
JP
Jacob Pearson
Dec 17, 2025
5.0
Went here a little late at night, i was tired and kept messing up my own order by not asking for stuff that i meant to ask for like no ice in the drink and no sauce on the burger. Leah, the worker at the window, went above and beyond to make sure everything was right after i realized my mistakes. They were very polite and understanding the entire time, thank you so much to Leah if they happen to read this.
TB
Timoya Bryant
Dec 5, 2025
1.0
This Wendy’s is not it. I have been here a couple times and each time it has been problem after problem. First time with disrespect and high discrimination, and the second time I couldn’t even get my change back. If I could give 0 stars I would