McDonald's

3.7
1517 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
480 Indian Boundary Line Rd, Chesterton, IN
46304, United States

Hours

Reviews

3.7
1,517 reviews
5 stars
591
4 stars
345
3 stars
280
2 stars
107
1 star
194

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are mixed; some report exceptional service while others mention rude staff and long wait times.

Food Consistency

Food quality is inconsistent, with reports of cold or incorrect orders, but some customers appreciate the freshness and taste when done right.

Cleanliness

The restaurant is often noted for being clean, although there are complaints about unsanitary conditions in some instances.

Pricing Concerns

Many customers express dissatisfaction with rising prices, feeling that the value for money has decreased.

Staff Attitude

While some staff are praised for their friendliness, others are criticized for poor customer service and lack of professionalism.
  • KM
    Kurt Mikel
    Nov 16, 2025
    5.0
    Consistent speedy brand standard quality vittles. Friendly staff.
  • GL
    G. LakeCounty
    Nov 9, 2025
    3.0
    Sadly, there is no water on tap from either of the two fountain systems. Usually found in the ice or hi c dispenser. They take forever to get a cup of water. Cost more than it saves, and My Time
  • RK
    RJ K
    Nov 6, 2025
    1.0
    Worst hamburger I have ever eaten in my life. Total garbage. Small and the burger probably weighs about 2-3 oz. For $2.59! One measly pickle, a few tiny onions and very little ketchup. For $2.59! See photos. And when I saw the price when the extremely unfriendly woman rang it up, I said how can it be $2.59 when the sign says $2.69 for a cheeseburger. The sign doesn’t include a price for the hamburger. She just said a cheeseburger is 10 cents more. Wow. Never heard of that before. I asked if I could change my order and she said no. I asked after I paid with my Apple Pay if I could get rewards points. She abruptly said you have to give me your phone number before you order. Maybe she could have asked for it? How can they serve this pathetic hamburger! No more McDonalds for me! RESPONSE TO THE OWNER: I WILL SEND MORE DETAIL TO THE WEBSITE YOU NOTED IF YOU GIVE ME A CASE NUMBER. IT WON'T ALLOW ME TO PROVIDE MORE INFO WITHOUT IT. BUT, I DON'T UNDERSTAND AT ALL WHY YOU NEED MORE INFO!
  • YH
    Yessie Herrera
    Nov 3, 2025
    5.0
    We ordered a couple of meals of deluxe quarter pounder and they were really well prepared. Staff members were really nice and cared about meeting customers needs. The place was also very clean.
  • EE
    E.J.
    Oct 30, 2025
    1.0
    Been going to this McDonald's for over 20. They can never seem to get anything right? Not to mention the fact that their prices have not only quadrupled, but the service has drastically declined over the years. The only reason that I continue to visit this store is because my kid insists on a boo bucket for Halloween

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Chesterton, IN?

McDonald's in Chesterton, IN is open daily from 5:00 AM to 11:00 PM.

Does McDonald's offer delivery services?

Yes, McDonald's offers delivery daily from 5:00 AM to 11:45 PM with options such as curbside pickup, same-day delivery, and no-contact delivery.