Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Dairy Queen Grill & Chill
552 Indian Boundary Rd Ste A&B, Chesterton, IN
46304-5505, United States
Hours
Reviews
3.5
621 reviews
5 stars
253
4 stars
127
3 stars
65
2 stars
40
1 star
136
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely long wait times, often exceeding 20 minutes, both in the drive-thru and inside.
Order Accuracy
Many reviews highlighted frequent issues with incorrect orders, including missing items and poorly made food.
Staff Attitude
Numerous customers experienced rude or unprofessional behavior from staff, contributing to a negative dining experience.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Product Quality
While some customers enjoyed specific items like blizzards, many reported issues with food quality, including cold or improperly prepared items.
- CCChris Conder2 days ago1.0Service is very slow waited in line for 25 minutes if u want Dairy Queen wait till the summer when the other one opens way faster service and nicer workers
- JBJohn F. Bramfeld2 days ago4.0Perfectly good Dairy Queen.
- WDWackyGee YouTube (Ryan Duffy)Nov 9, 20251.0Lobby was closed when I came at 7PM. Lady in drive thru claimed it was because "they're short staffed" which is funny because apparently three people isn't enough for an ice cream place during the winter. They probably got one car per 5 minutes. I used to work fast food short handedly so I understand but this is still absurd. Lady that was on drivethru hears me talking to myself as I assume she was smoking something outside when they're "short staffed". I don't know if they were messing with us or what but both me and my gf's shake had a weird chemical taste to it. They were either trying to poison us for being frustrated or they were cleaning their machines hours early before close because they're so "short staffed" they were carelessly cleaning and making the ice cream. I took one sip and then demanded a refund.
- RHRiley ヅ HurtOct 13, 20251.0If I could leave 0 stars I would. Place is the slowest DQ I’ve ever been to. Drive thru is always around the building cause it never moves. Same experience inside. Even when Dashing (DoorDash) i have not experienced a single time I haven’t had to wait 10 mins or more, and I’m here daily. Sometimes even multiple times. Save yourself time and drive to any other DQ. It will take less time overall. Not to mention the coke machine either has half the drinks out of order or no ice. Absolutely awful.
- JAJennifer AOct 11, 20251.00 stars if I could!! Went the drivethrough and waited almost 30 minutes for 2 combo meals. The girl who takes orders seems very confused with her job role. She took our payment and shut the window. Usually you get your drink while you wait right?.... No. When we did receive our order, the ice in our drinks were melted and watered down, the burgers ice cold and chewy, and the fry and onion rings completely overcooked. The service was absolutely horrible and slow here. 10/10 dont recommend! They need to evaluate the people they hire better.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Chesterton?
Dairy Queen Grill & Chill in Chesterton is open daily from 11:00 AM to 10:00 PM.
What types of food and treats does Dairy Queen Grill & Chill offer?
They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, shakes and malts, and ice cream cakes through DQCakes.com.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, Dairy Queen Grill & Chill offers a convenient drive-thru service for easy ordering and pickup.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, the location is family-friendly, welcomes children, and provides booster seats, high chairs, and wheelchair accessibility.
Can I order food online for pickup at Dairy Queen Grill & Chill?
Yes, you can place your order online for pickup at https://www.dairyqueen.com/en-us/order/pickup/n/41966/.
Are there outdoor seating options available at Dairy Queen Grill & Chill?
Yes, Dairy Queen Grill & Chill offers outdoor seating for guests who prefer to dine outside.
What amenities are available for customers at Dairy Queen Grill & Chill?
The restaurant offers restrooms, outdoor seating, drive-thru, booster seats, high chairs, and is wheelchair accessible.
What are some nearby food options around Dairy Queen Grill & Chill in Chesterton?
Nearby food options include Domino's Pizza, Happy Wok (Asian fusion and Thai cuisine), Little Caesars Pizza, Jimmy John's sandwich shop, and White Castle burger restaurant.
Are there any nearby places where I can shop for gifts or flowers near Dairy Queen Grill & Chill?
Yes, Lees Hallmark Shop and The Gold Depot are nearby for flowers, gifts, jewelry, and fashion accessories.
What other services are conveniently located near Dairy Queen Grill & Chill in Chesterton?
Nearby services include AT&T Store for mobile phones, Supercuts and Fiesta Salons for hair and beauty, Rainbow Cleaners for laundry, Walgreens pharmacy, and LibertyX Bitcoin ATM for financial services.