Dairy Queen Grill & Chill

3.5
624 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
552 Indian Boundary Rd Ste A&B, Chesterton, IN
46304-5505, United States

Hours

Reviews

3.5
624 reviews
5 stars
253
4 stars
128
3 stars
64
2 stars
40
1 star
139

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, with long wait times in both the drive-thru and inside the restaurant.

Order Accuracy

Many reviews highlighted issues with incorrect orders and poorly made food items, leading to customer dissatisfaction.

Staff Attitude

Numerous customers experienced rude or unprofessional behavior from staff, contributing to a negative dining experience.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Product Quality

Customers expressed disappointment with the quality of food and ice cream, often receiving melted or improperly prepared items.
  • C9
    Cryptoman 911
    Dec 29, 2025
    1.0
    person yelled at me bcayse they were out of all 3 specials on sign?
  • EC
    Everett Cooper
    Dec 18, 2025
    1.0
    We will never go here again spent 13 dollars on a small and a medium sugar cookie blizzard and it was trash had a few pieces of mix ins on top the rest was just vanilla ice cream
  • CC
    Chris Conder
    Nov 22, 2025
    1.0
    Service is very slow waited in line for 25 minutes if u want Dairy Queen wait till the summer when the other one opens way faster service and nicer workers
  • JB
    John F. Bramfeld
    Nov 22, 2025
    4.0
    Perfectly good Dairy Queen.
  • WD
    WackyGee YouTube (Ryan Duffy)
    Nov 9, 2025
    1.0
    Lobby was closed when I came at 7PM. Lady in drive thru claimed it was because "they're short staffed" which is funny because apparently three people isn't enough for an ice cream place during the winter. They probably got one car per 5 minutes. I used to work fast food short handedly so I understand but this is still absurd. Lady that was on drivethru hears me talking to myself as I assume she was smoking something outside when they're "short staffed". I don't know if they were messing with us or what but both me and my gf's shake had a weird chemical taste to it. They were either trying to poison us for being frustrated or they were cleaning their machines hours early before close because they're so "short staffed" they were carelessly cleaning and making the ice cream. I took one sip and then demanded a refund.

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Chesterton?

Dairy Queen Grill & Chill in Chesterton is open daily from 11:00 AM to 10:00 PM.

What types of food and treats does Dairy Queen Grill & Chill offer?

They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, shakes and malts, and ice cream cakes through DQCakes.com.