Customers consistently reported extremely slow service, with long wait times in both the drive-thru and inside the restaurant.
Order Accuracy
Many reviews highlighted issues with incorrect orders and poorly made food items, leading to customer dissatisfaction.
Staff Attitude
Numerous customers experienced rude or unprofessional behavior from staff, contributing to a negative dining experience.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Product Quality
Customers expressed disappointment with the quality of food and ice cream, often receiving melted or improperly prepared items.
C9
Cryptoman 911
Dec 29, 2025
1.0
person yelled at me bcayse they were out of all 3 specials on sign?
EC
Everett Cooper
Dec 18, 2025
1.0
We will never go here again spent 13 dollars on a small and a medium sugar cookie blizzard and it was trash had a few pieces of mix ins on top the rest was just vanilla ice cream
CC
Chris Conder
Nov 22, 2025
1.0
Service is very slow waited in line for 25 minutes if u want Dairy Queen wait till the summer when the other one opens way faster service and nicer workers
JB
John F. Bramfeld
Nov 22, 2025
4.0
Perfectly good Dairy Queen.
WD
WackyGee YouTube (Ryan Duffy)
Nov 9, 2025
1.0
Lobby was closed when I came at 7PM. Lady in drive thru claimed it was because "they're short staffed" which is funny because apparently three people isn't enough for an ice cream place during the winter. They probably got one car per 5 minutes. I used to work fast food short handedly so I understand but this is still absurd. Lady that was on drivethru hears me talking to myself as I assume she was smoking something outside when they're "short staffed". I don't know if they were messing with us or what but both me and my gf's shake had a weird chemical taste to it. They were either trying to poison us for being frustrated or they were cleaning their machines hours early before close because they're so "short staffed" they were carelessly cleaning and making the ice cream. I took one sip and then demanded a refund.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Chesterton?
Dairy Queen Grill & Chill in Chesterton is open daily from 11:00 AM to 10:00 PM.
What types of food and treats does Dairy Queen Grill & Chill offer?
They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, shakes and malts, and ice cream cakes through DQCakes.com.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, Dairy Queen Grill & Chill offers a convenient drive-thru service for easy ordering and pickup.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, the location is family-friendly, welcomes children, and provides booster seats, high chairs, and wheelchair accessibility.
Can I order food online for pickup at Dairy Queen Grill & Chill?
Yes, you can place your order online for pickup at https://www.dairyqueen.com/en-us/order/pickup/n/41966/.
Are there outdoor seating options available at Dairy Queen Grill & Chill?
Yes, Dairy Queen Grill & Chill offers outdoor seating for guests who prefer to dine outside.
What amenities are available for customers at Dairy Queen Grill & Chill?
The restaurant offers restrooms, outdoor seating, drive-thru, booster seats, high chairs, and is wheelchair accessible.
What are some nearby food options around Dairy Queen Grill & Chill in Chesterton?
Nearby food options include Domino's Pizza, Happy Wok (Asian fusion and Thai cuisine), Little Caesars Pizza, Jimmy John's sandwich shop, and White Castle burger restaurant.
Are there any nearby places where I can shop for gifts or flowers near Dairy Queen Grill & Chill?
Yes, Lees Hallmark Shop and The Gold Depot are nearby for flowers, gifts, jewelry, and fashion accessories.
What other services are conveniently located near Dairy Queen Grill & Chill in Chesterton?
Nearby services include AT&T Store for mobile phones, Supercuts and Fiesta Salons for hair and beauty, Rainbow Cleaners for laundry, Walgreens pharmacy, and LibertyX Bitcoin ATM for financial services.