Chipotle Mexican Grill

2.7
141 reviews
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About

Mexican Restaurant
Chipotle Chesterton IN is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
2700 Matson Dr, Chesterton, IN
46304, United States

Hours

Reviews

2.7
141 reviews
5 stars
47
4 stars
11
3 stars
4
2 stars
16
1 star
63

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including stale chips, cold meat, and small portion sizes.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, slow service, and incorrect orders.

Cleanliness

While some customers praised cleanliness, others reported unsanitary conditions and a lack of proper maintenance.

Pricing Concerns

Several customers felt that the prices were too high for the portion sizes and quality of food received.

Management Problems

Reviews indicated dissatisfaction with management, citing unprofessional behavior and a lack of responsiveness to customer complaints.
  • JC
    Joe Cool
    Nov 16, 2025
    5.0
    it was good but expensive 😬
  • DL
    Dawn L
    Oct 17, 2025
    2.0
    Food portions were small for the price. I got a salad with carne asada it was $14. It flat looking when I got home. Meat was cold and dry. And to add guacamole to it was an extra $2.95! Smh. Disappointing.
  • JB
    J J B
    Oct 12, 2025
    2.0
    I have visited this franchise on three separate occasions around 6 p.m., but each time, several menu items were unavailable. While the staff was pleasant, my inquiries about the repeated shortages were dismissed without explanation. Given that the location remains open until 10 p.m., this consistent lack of popular food items is a significant issue. I recommend that other customers be aware that their desired food choices may not be available after 6 p.m. This is an area that management should address to improve the customer experience.
  • CK
    Chris Kuliczkowski
    Sep 18, 2025
    1.0
    I got a burrito bowl with double meat. Horrific . The steak must have been 3 days old. Dry & burnt. How do you guys think its acceptable to charge $17 and serve that 🤮🤮. I will never go there again.
  • RR
    R Rollo
    Sep 8, 2025
    1.0
    Order at your own risk. Clown show. Crap food. Turtle slow.

Frequently Asked Questions About Chipotle Mexican Grill

What are the opening hours of Chipotle Mexican Grill in Chesterton IN?

Chipotle Mexican Grill in Chesterton IN is open daily from 10:45 AM to 10:00 PM.

Where is Chipotle Mexican Grill located in Chesterton IN?

It is located at 2700 Matson Dr, Porter, Chesterton, IN 46304, United States.