Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Charlestown Subway® Restaurant at 990 Market Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Customer experiences with service quality are mixed, with some praising friendly staff while others report rude behavior and unprofessionalism.
Order Accuracy
Many customers expressed frustration with incorrect orders, particularly when ordering through the app or drive-thru.
Cleanliness
The cleanliness of the restaurant is noted positively by some, but there are also complaints about unsanitary conditions and unkempt staff.
Food Quality
While some customers enjoyed the food and praised specific sandwiches, others reported issues with portion sizes and missing ingredients.
Coupon Issues
Several reviews mention dissatisfaction with the non-acceptance of coupons, leading to frustration among customers.
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Faith Barrett
6 days ago
1.0
I went in today to get me and my boyfriend food. It was a little busy and the first guy was frustrated with how someone cooked the bread last night which i understand completely. I was being very friendly. And he was trying to be friendly as well but i could tell the frustration. The bad experience i had was at the end. The lady at the register was screaming and then when i got to the register i was the only one in there but as she was checking me out she grabbed her vape and started hitting it in front of me. Im not one to complain. But i would not allow one of my coworks to be hitting their vape in the store let alone up front in customer view and in a customers face like that. It was very unprofessional and very disgusting considering my food was right in front of her as shes doing it.
MM
madi
Feb 25, 2026
3.0
Food tastes great! Atmosphere is nice as well. But, the service is otherwise disappointing. Workers are DEAF and do not listen until redirected (Has happened on multiple different occasions.) I got Italian bread when I asked for Italian HERB and CHEESE bread. I'm still mourning the bread I was supposed to get, I need justice. 🥹🥹🥹💔💔💔💔💔😂😂😂😂😂😂😂😂🥹💔🥹🥹😂
BB
Ben Bowling
Feb 20, 2026
5.0
Great Subway experience! Best sandwich I’ve had in a while. 10/10 recommend.
11
1bluepatches
Feb 11, 2026
1.0
If you order extra meat for 1.50 on app they will not give to you, if you order double meat on app 3.00 they will not give it to you, if you request extra or any sauce on side they will not give it to you, apparently nobody cares to read or just don't know how.
SP
Simeon Porcius
Jan 24, 2026
1.0
Theft in plain sight, the ordered through the drive through and when I picked my food up the lady gave me the food and stuck the card reader out the window telling me the total was 15 dollars since she was holding it high and I thought nothing of it I scanned my card and pulled off. When I looked at the receipt she had tacked on a $5 dollar tip!! I did not authorize this. This is theft in its finest and disgusting, I guess we are making dishonesty the norm now
Subway is located at 990 Market Street in the Clark area of Charlestown, Indiana, 47111.
What are the operating hours of Subway at 990 Market Street?
Subway is open from 9:00 AM to 9:30 PM Monday to Thursday, 8:00 AM to 9:30 PM on Wednesday, and from 9:00 AM to 9:00 PM on Friday through Sunday.
Can I order delivery from Subway in Charlestown?
Yes, Subway offers delivery services so you can enjoy their sandwiches and other menu items at home or work.
What meals are served at Subway in Charlestown?
Subway serves breakfast, lunch, and dinner, offering a variety of options throughout the day.
Does Subway in Charlestown provide catering services?
Yes, Subway is happy to assist with catering needs for your events and gatherings.
What types of sandwiches and food does Subway offer?
Subway offers mouth-watering flavors including Footlongs, 6” sandwiches, wraps, salads, fresh cut veggies, a variety of proteins, fresh-baked bread, and cookies.
Can customers dine inside at Subway in Charlestown?
Yes, Subway offers dine-in service in addition to delivery and curbside pickup options.
Is there a drive-through available at Subway on Market Street?
No, this Subway location does not have a drive-through service.
What nearby places can help me find Subway or activities after my meal?
Nearby places include Gregory's Auto Service, Edward Jones - Financial Advisor: James M Adams, and Charlestown Fire Department, which are local landmarks you might notice when locating Subway or visiting the area.
What retail options are near Subway for shopping before or after eating?
Nearby retail options include DG Market, Family Dollar, Dollar General, and Redbox kiosks, which you can visit before or after your meal at Subway.
Are there services like automotive or real estate agencies close to Subway?
Yes, Gregory's Auto Service and Gregory Automotive & Tire Center provide automotive services nearby, and KGF Homes and Adams Company Apartments offer real estate and construction services close to Subway.
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