Subway

3.9
261 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Charlestown Subway® Restaurant at 990 Market Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
990 Market Street, Charlestown, IN
47111, United States

Hours

Reviews

3.9
261 reviews
5 stars
131
4 stars
56
3 stars
25
2 stars
10
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their friendliness and efficiency, others, including the owner, have been reported as rude and unprofessional.

Order Accuracy

Many customers experienced issues with incorrect orders, especially when ordering online or through the drive-thru.

Cleanliness

The restaurant's cleanliness is generally noted positively, though there are reports of unsanitary conditions and lack of proper hygiene practices among staff.

Food Quality

While some customers enjoyed the food and found it fresh, others complained about portion sizes and the quality of specific items.

Coupon Issues

Numerous complaints were made regarding the refusal to honor coupons, leading to customer dissatisfaction.
  • RR
    Randy Riddle
    2 days ago
    1.0
    Employees are extremely loud and never shut up you can't even enjoy your meal. This includes the employees keep trying to bother you while you're trying eat I don't recommend this place at all
  • WD
    WAKING THE DEAD
    3 days ago
    5.0
    Sean was so friendly an great he made my sandwich just the way I like good employees are hard to find
  • SN
    Sue Neiman
    Nov 12, 2025
    5.0
    Order from here often. Today I had the best sandwich I’ve ever had from here… looked amazing and tasted even better. Called the store to let them know; thank you Torrey! Keep up the good job!!
  • CB
    Christine Burke
    Nov 1, 2025
    1.0
    The lady making the sandwich spoke broken English and was so rude. I left, she raised her voice and was awful. I will never go back to that location. I will call and make a formal complaint with the management or owner. She had no name tag on. When did the costumer become the one in the wrong?
  • TT
    tammy thomas
    Oct 20, 2025
    5.0
    Love this subway , it was very clean and the workers there was very nice especially a lady named Sharlete she was very quick and polite to me when I messed up my order she was very patient with me . I will def be back !

Frequently Asked Questions About Subway

Where is Subway located in Charlestown, IN?

Subway is located at 990 Market Street in the Clark area of Charlestown, Indiana, 47111.

What are the operating hours of Subway at 990 Market Street?

Subway is open from 9:00 AM to 9:30 PM Monday to Thursday, 8:00 AM to 9:30 PM on Wednesday, and from 9:00 AM to 9:00 PM on Friday through Sunday.