Papa Johns Pizza

3.7
196 reviews

About

Pizza Restaurant
At Papa Johns Pizza in Charlestown, IN, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Charlestown pizza for any occasion. Call us for pizza delivery in Charlestown or stop by 920 E MARKET ST for carryout to order the best pizza in Charlestown, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
920 E MARKET ST, Charlestown, IN
47111, United States

Hours

Reviews

3.7
196 reviews
5 stars
98
4 stars
23
3 stars
25
2 stars
15
1 star
35

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including incorrect orders, undercooked pizzas, and missing toppings.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unhelpful management.

Delivery Problems

Customers frequently experienced delays in delivery, with some orders taking over two hours to arrive.

Friendly Staff

Some customers appreciated the friendly demeanor of the staff, although this was inconsistent.

Inconsistent Experience

While some customers enjoyed their meals and service, many others reported significant dissatisfaction, indicating a lack of consistency in performance.
  • TG
    Theodore Garcia
    Oct 6, 2025
    3.0
    Love the food🥰
  • JB
    john brace
    Sep 28, 2025
    1.0
    Always something missing or wrong. Too bad there are not many other choices. Calling into the store for a refund is useless as they say they will refund your card and never do. 3 of our 4 orders in September were incorrect. That's right. 75% of our orders were wrong. Local management doesn't care... Corporate doesn't care. Only continue ordering cause my kids will only eat this over other chain restaurants. If I could give zero stars, I would.
  • HB
    Heather Brandenburg
    Sep 8, 2025
    1.0
    I ordered a papa bowl and got one tiny layer of pepperoni and a little bit of cheese. The bowl was two inches deep and my layer of crap was .2 inches deep. Seriously? Doordash this for $15.00 when I could go to Jay C, buy the ingredients for about $8.00 and make a huge pan of this that would feed four? Never again.
  • RD
    Ricky Dees
    Aug 21, 2025
    1.0
    Absolute worst experience I have ever had with papa John’s for one I never ordered through door dash and they tried to deliver my order which was confusing once I tried call the phone number back I was answered by a delivery driver for door dash that said they had my order and went to an address that was t the one I gave I tried calling papa John’s and they didn’t answer I mean I called back to back like what is going on I’m waiting for my order that was placed never got delivered and to be honest this isn’t the first time get it together the employees there don’t know what is f Going on ever
  • PS
    Patrick Sauer
    Aug 19, 2025
    1.0
    This is the worst pizza I've ever gotten. I'm not sure how this even got let out of the store. There's no sauce it's hard and crunchy. This is the first pizza I've ever ordered that was genuinely inedible, I could've gotten something better at Kroger. I ordered through door dasher and got a partial credit it back but I'm disgusted I paid anything. Do not use this store. They have 0 quality standards

Frequently Asked Questions About Papa Johns Pizza

What are the operating hours for Papa Johns Pizza in Charlestown, IN?

Papa Johns Pizza in Charlestown is open Monday through Thursday and Sunday from 9:30 AM to 12:00 AM, and Friday and Saturday from 9:30 AM to 1:00 AM.

Does Papa Johns Pizza offer delivery service?

Yes, Papa Johns Pizza offers delivery service with contactless delivery options.