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McDonald's

3.4
(1102 reviews)

Business Details

100 Hwy 160 E, Charlestown, IN
47111, United States
(812) 256-3712
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
100 Hwy 160 E, Charlestown, IN
47111, United States

Hours

Reviews

3.4
1,102 reviews
5 stars
351
4 stars
229
3 stars
220
2 stars
92
1 star
210

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, with many waiting over 20 minutes for their orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Food Quality

There were consistent complaints about cold food and poor quality, with some items described as stale or improperly cooked.

Management Issues

Several customers noted poor management and rude staff interactions, contributing to a negative dining experience.

Cleanliness

Multiple reviews mentioned unsanitary conditions in the dining area and restrooms, indicating a need for better maintenance.
  • TL
    T L
    Feb 3, 2026
    5.0
    Very clean!!!
  • AC
    A C
    Jan 30, 2026
    5.0
    Basically, if you look at the prior reviews, that would've been mine... This location was always "okay", but super slow and everything was medium temp. Well the grill-master on the evening of 1/29/26 brought this location up about 1000 notches. My family of 5 has never had such high praise for a McDonald's meal, but tonight smacked in a way that this location especially has never smacked. Keep this crew! It was also the fastest service I've received at this location in 10+ years. Keep this up! Because this town has gone too long with a wasted lot that serves cold food after waiting an eon
  • JJ
    Jake
    Jan 15, 2026
    3.0
    Don't use the lobby, takes way to long, drive thru is crazy fast most the time
  • JP
    Jay Pielemeier
    Jan 11, 2026
    1.0
    Ordered at the kiosk with cash option. 45 minutes later no food nor cashier. Drive thru and online orders flying out the door. Never get my food or coffee
  • TB
    Tearny baker
    Jan 10, 2026
    1.0
    Every time I come here I have to pull up with a line of cars for the employees to bring me my food. I have not yet ordered my food and get it at the second window. This pulling up so your time at the window looks good it’s getting old. Step it up McDonald’s

Frequently Asked Questions About McDonald's

What are the regular business hours of McDonald's at 100 Hwy 160 E, Charlestown, IN?

The McDonald's at 100 Hwy 160 E is open from 5:00 AM to 11:00 PM Monday through Thursday, 24 hours on Friday and Saturday, and from 4:00 AM to 11:00 PM on Sunday.

Does this McDonald's location offer drive-through service and what are its hours?

Yes, this McDonald's offers a drive-through service. The drive-through is open from 5:00 AM to 11:00 PM Monday through Thursday, 24 hours on Friday and Saturday, and from 4:00 AM to 11:00 PM on Sunday.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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