Customers reported inconsistent service, with some praising friendly staff while others experienced slow service and order mistakes.
Food Quality
While many reviews highlighted good food and specific items like burgers and ice cream, there were complaints about cold food and incorrect orders.
Cleanliness
The location is frequently noted for being clean and well-maintained.
Customer Experience
Several customers expressed disappointment with how issues were handled, particularly regarding order accuracy and customer service interactions.
MD
Mike Dalton
Dec 24, 2025
5.0
Very good service. It’s always clean! Excellent food.
JM
January Michels
Aug 19, 2025
5.0
Delicious bacon burger. Their burgers are the best fast food burgers in town.
DM
Drake Miller
Jul 23, 2025
1.0
Showed up before close, ordered a cotton candy Blizzard with cotton candy dip — they forgot the dip. Came back around, and the girl immediately says “we’re closed” before we even finished speaking. Told her there’s no dip and she lies to our face saying “there’s a little on there.” There wasn’t. No apology, no fix, no effort. When we originally got the order, I said thank you — she said nothing and just walked off. If you’re in such a rush to leave, don’t bother staying open. Embarrassing.
B1
Barista 123
Jul 23, 2025
3.0
Food is usually good but service is VERY slow when it comes to fulfilling orders, no matter how simple or how busy/slow it is, to the point of not wanting to return.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Cedar Lake, IN?
Dairy Queen Grill & Chill is open every day from 10:00 AM to 10:00 PM.
What kind of food and treats does Dairy Queen Grill & Chill offer?
They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, shakes & malts, and DQCakes.com products.
Does Dairy Queen Grill & Chill provide seating and family-friendly amenities?
Yes, the location has seating, booster seats, high chairs, restrooms, and is wheelchair accessible, making it family-friendly and good for kids.
Can customers order online for pickup at Dairy Queen Grill & Chill?
Yes, customers can order online for pickup via the Dairy Queen website's ordering page specific to this location.
Is there a drive-thru service available at Dairy Queen Grill & Chill?
Yes, Dairy Queen Grill & Chill offers a drive-thru service for convenient ordering and pickup.
How can I find exclusive deals for Dairy Queen Grill & Chill?
You can download the Dairy Queen App to access exclusive deals and mobile rewards.
What nearby fast food options are available close to Dairy Queen Grill & Chill?
Nearby fast food options include Subway, Burger King, and Culver's, providing alternatives for those wanting different dining choices in the area.
Are there any nearby attractions or services I can visit before or after dining at Dairy Queen Grill & Chill?
Yes, nearby attractions and services include the Lake County Public Library Cedar Lake Branch, LM Premier Dance studio, and Carol Ann's Candies for treats and gifts.
If I need automotive parts or maintenance nearby, where can I go from Dairy Queen Grill & Chill?
O'Reilly Auto Parts is close by, offering automotive parts and accessories for your vehicle needs.
What other family-friendly places are near Dairy Queen Grill & Chill in Cedar Lake, IN?
Besides Dairy Queen, you can visit family-friendly locations like the Lake County Public Library Cedar Lake Branch for community events and LM Premier Dance for dance lessons and activities.