Dairy Queen Grill & Chill

4.3
372 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
9917 W 133rd Ave, Cedar Lake, IN
46303-8519, United States

Hours

Reviews

4.3
372 reviews
5 stars
224
4 stars
77
3 stars
36
2 stars
10
1 star
25

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others experienced slow service and order mistakes.

Food Quality

While many reviews highlighted good food and specific items like burgers and ice cream, there were complaints about cold food and incorrect orders.

Cleanliness

The location is frequently noted for being clean and well-maintained.

Customer Experience

Several customers expressed disappointment with how issues were handled, particularly regarding order accuracy and customer service interactions.
  • MD
    Mike Dalton
    Dec 24, 2025
    5.0
    Very good service. It’s always clean! Excellent food.
  • JM
    January Michels
    Aug 19, 2025
    5.0
    Delicious bacon burger. Their burgers are the best fast food burgers in town.
  • DM
    Drake Miller
    Jul 23, 2025
    1.0
    Showed up before close, ordered a cotton candy Blizzard with cotton candy dip — they forgot the dip. Came back around, and the girl immediately says “we’re closed” before we even finished speaking. Told her there’s no dip and she lies to our face saying “there’s a little on there.” There wasn’t. No apology, no fix, no effort. When we originally got the order, I said thank you — she said nothing and just walked off. If you’re in such a rush to leave, don’t bother staying open. Embarrassing.
  • B1
    Barista 123
    Jul 23, 2025
    3.0
    Food is usually good but service is VERY slow when it comes to fulfilling orders, no matter how simple or how busy/slow it is, to the point of not wanting to return.

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Cedar Lake, IN?

Dairy Queen Grill & Chill is open every day from 10:00 AM to 10:00 PM.

What kind of food and treats does Dairy Queen Grill & Chill offer?

They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, shakes & malts, and DQCakes.com products.