This profile is uncertified and using publicly sourced data
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Business Details
About
Restaurant
Welcome Home.
You see that written on a door mat or maybe it’s said with a tight hug and loving embrace when you walk back in the door from being gone for a while. For me, it is coming back to my Roots– my hometown, my alma mater university and to my original restaurant I opened as a 22-year-old in 1996. I’ve come back home and now I’m welcoming you into my 2nd home, a 2nd time.
And, now we have grown to Indianapolis and Carmel.
Come enjoy scratch cooking from our American comfort food kitchen. We want you to kick back, smile, enjoy yourself and let us do the work. See you soon.
Scott Wise,
Founder, Roots Burger Bar
Location
Hours
Monday11:00 AM - 10:00 PM
Tuesday11:00 AM - 10:00 PM
Wednesday11:00 AM - 10:00 PM
Thursday11:00 AM - 10:00 PM
Friday11:00 AM - 10:00 PM
Saturday11:00 AM - 10:00 PM
Sunday11:00 AM - 9:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.