Business Details
About
Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.2
298 reviews
5 stars
200
4 stars
44
3 stars
13
2 stars
8
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, with specific mentions of employees going above and beyond to assist.
Smoothie Quality
While many enjoyed the smoothies, there were several complaints about inconsistency in taste and quality, with some drinks described as watery or bland.
Order Accuracy
There were multiple reports of incorrect orders and missing ingredients, leading to frustration among customers.
Wait Times
Customers frequently noted long wait times, especially during busy periods, which affected their overall experience.
Cleanliness and Atmosphere
The store was generally described as clean, with a positive atmosphere, although some reviews mentioned a lack of engagement from staff.
- EFEnjoli Ford4 days ago5.0Vawn’s customer service was EXCELLENT AND AWESOME!!! He made me feel comfortable as a first time customer. His personality is definitely a reason to be a return customer.
- JJjosharmacostdotcomNov 6, 20255.0Great service! Always enjoy Tropical Smoothie but this location was my favorite. My server was Denzel, he was very friendly and professional. I will return as often as possible!
- RSRhonda SandersOct 28, 20255.0Customer service is excellent and I got my order in good time!!
- BLBria LetriceOct 25, 20255.0Tie the young lasy was very polite explained the survey and app very well. Happy personality was friendly entire staff spoke tongues as they walked thru the doors
- KLKenna LizOct 21, 20255.0I went in last week and was advised to try the detox island green by the general manager Savannah and it was amazing!! She was very helpful and kind. Definitely would go again!!
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the operating hours for dine-in at Tropical Smoothie Cafe?
The dine-in hours are Monday to Friday from 7:00 AM to 9:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 10:00 AM to 9:00 PM.
What types of pickup and delivery services are available?
Tropical Smoothie Cafe offers in-store pickup, curbside pickup, delivery, and same-day delivery.
Can I order ahead using an app?
Yes, you can order ahead using the Tropical Smoothie app available on both iOS and Android devices.
What payment methods are accepted at Tropical Smoothie Cafe?
They accept American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, MasterCard, and Visa.
What types of meals are served at Tropical Smoothie Cafe?
They serve breakfast, lunch, brunch, dinner, and late-night meals.
Where is Tropical Smoothie Cafe located?
It is located at 365 West 116th Street, Carmel, IN 46032, USA.
Are there any nearby restaurants to Tropical Smoothie Cafe that customers might visit?
Yes, nearby restaurants include Naked Tchopstix, Jimmy John's, BIBIBOP Asian Grill, Potbelly Sandwich Shop, McDonald's, Caffe Buondi, and Convivio Italian Artisan Cuisine. Customers might enjoy trying these places before or after visiting Tropical Smoothie Cafe.
What nearby services are available to customers around Tropical Smoothie Cafe?
Nearby services include Morellis Carmel West and Tide Cleaners for laundry and dry cleaning, LibertyX Bitcoin ATM, CVS pharmacy, UPS Access Point location, and various beauty and wellness places such as MassageLuXe and Posh Nail Salon. These can be conveniently accessed by customers visiting Tropical Smoothie Cafe.
Is there a fitness or education center near Tropical Smoothie Cafe that customers might be interested in?
Yes, nearby Mathnasium offers tutoring and test preparation services, and Shred415 is a nearby gym and fitness training center. Customers can combine their visit with fitness or educational activities nearby.