Taco Bell

3.1
1240 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 615 E. Carmel Drive in Carmel. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
615 E. Carmel Drive, Carmel, IN
46032, United States

Hours

Reviews

3.1
1,240 reviews
5 stars
389
4 stars
199
3 stars
152
2 stars
108
1 star
392

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders, with some stating they received the wrong items every time they visited.

Service Speed

Customers experienced long wait times for their orders, with some waiting over 40 minutes even when the restaurant was not busy.

Staff Attitude

Feedback indicated a mix of experiences with staff, ranging from friendly and accommodating to rude and unhelpful.

Food Quality

Several reviews mentioned issues with food quality, including stale items, burnt food, and missing ingredients.

Kiosk Issues

Customers expressed frustration with the reliance on kiosks for ordering, which led to confusion and dissatisfaction with service.
  • LM
    Lee Myers
    1 day ago
    1.0
    I am reporting an incident at the Carmel, Indiana Taco Bell. Last night a drive-thru worker told me her name was Maria. This morning I learned no one named Maria works there and that the person I interacted with was actually Gray, the General Manager. I visited the store around 6:30 PM to resolve an issue with a Friday online order after being told to come in. When I asked for the manager, Gray approached. As I explained the situation, she dismissed me with a hand gesture and walked away. She left me waiting over 15 minutes while handling drive-thru orders, then ignored me while on her phone and talking with staff. When I asked another employee for help, I heard Gray tell them in Spanish that I “wanted free food,” that I had no receipt, and that “Black people want free food.” She did not know I understood her. When I confronted her, she gave a false name. I request a full investigation. The cameras will confirm my account.
  • JM
    Jason Maurella
    Nov 9, 2025
    5.0
    Chris is a chill dude- good vibes from this Taco Bell
  • II
    Isaac
    Oct 20, 2025
    1.0
    Would not eat here, ordered a cheese Gordita crunch, and a flaming’ hot burrito. The drive through gave me a hard taco with only lettuce…. Order #413
  • DS
    David Scherb
    Oct 12, 2025
    5.0
    Ordered on line. Picked up in drive through. Order was accurate, in fact, I've never had an incorrect order at this place, except that they're always generous with the hot sauce packets, putting in extra every time. The dinner for two is great deal!
  • TL
    T lane
    Oct 11, 2025
    1.0
    if you go here check your food before you leave! our order is wrong every single time we come here. every. single. time. “is everything on your screen correct” yes but can you guys do your job? it’s not even busy but they rush you through the line so fast they forget items or mismake them

Frequently Asked Questions About Taco Bell

What are the opening hours of Taco Bell at 615 E. Carmel Drive?

Taco Bell is open daily from 9:00 AM to 4:00 AM.

Does this Taco Bell location have a drive-through service?

Yes, this Taco Bell offers drive-through service during its opening hours.