Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 9853 N Michigan Rd. in Carmel. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Several customers reported dirty conditions, including dirty windows and floors, and issues with food safety.
Service Quality
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Food Quality
Customers expressed dissatisfaction with food quality, mentioning cold, poorly prepared items and small portions.
Ordering Process
Many customers found the kiosk ordering system frustrating, with issues related to staff not taking orders at the counter.
PA
Praew Assawa
1 day ago
1.0
The worst place. Worker is slow and dont care anything
DH
Deb Hughes
Jan 1, 2026
1.0
Cannot rate food because we couldn’t get food. Waited in drive thru for 20 mins on NYE and when we got to the window, they said it was mobile order only and they wouldn’t take our order. How is this possible did they change their terms or hours? Taco Bell has gone down hill so much, very disappointed
JJ
Jack Finnerty Jr
Dec 17, 2025
5.0
Despite the reviews my lunch today was super hot and tasted as it should.
MM
Matt
Dec 16, 2025
1.0
DIRTY. Really dirty windows and floors. Never cleaned the lot after the snow 5 days ago. Makes you wonder what else they're not doing and if it's safe to eat here (probably not). Really skimpy on the food too, burritos are FLAT
SC
Sarah Carr
Dec 8, 2025
1.0
Honestly such a bummer. I asked for no beans and this is the nacho Belgrande that we get. No tomatoes, only about 6 chips even have cheese.