Taco Bell

3.1
215 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 9853 N Michigan Rd. in Carmel. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
9853 N Michigan Rd., Carmel, IN
46032, United States

Hours

Reviews

3.1
215 reviews
5 stars
68
4 stars
39
3 stars
25
2 stars
12
1 star
71

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported long wait times for food, both in-store and at the drive-thru, with some waiting over 30 minutes.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food preparation.

Customer Service

Feedback indicated a pattern of rude and unprofessional behavior from staff, with several customers expressing dissatisfaction with their interactions.

Food Quality

Several customers complained about the quality of the food, citing issues such as cold items, poor flavor, and even mold on food.

Cleanliness

Some customers noted that the location was clean and well-maintained, contrasting with the negative experiences reported.
  • MC
    Matthew Crail
    Nov 17, 2025
    2.0
    I ordered from the kiosk and selected dine-in, but my food was tossed in a bag anyway. The girl behind the counter was on her phone the whole time while I was waiting for my drink cup, and the ice machine in the dining room wasn't working. Food was good and tasty.
  • MM
    Maigreth Melean
    Nov 14, 2025
    1.0
    Don't ever get food for delivery at this location. They have messed up my order three times in a row. First one, didn't get it. Second one, I got it but it was all messed up and soggy, third time i got the wrong order
  • NS
    Navneet Singh
    Nov 2, 2025
    3.0
    Worst manager and service. Won’t take the order at the register.
  • PP
    Paula Paul
    Oct 14, 2025
    5.0
    It takes at least 15 minutes to get your food when you order in the store.
  • AC
    Arlene Campbell
    Oct 14, 2025
    1.0
    Do not know how the food is (I mean it's Taco Bell) as after a 30 minute wait trapped in the drive thru line, the guy at the register admitted our food had been sitting a long time and refunded it but did not seem to understand we wanted it remade. If you feel the need to "live mas" at this location, do yourself a favor and go inside so you can leave if it is too frustratingly slow.

Frequently Asked Questions About Taco Bell

What are the regular opening hours for Taco Bell at 9853 N Michigan Rd., Carmel?

Taco Bell is open daily from 9:00 AM to 2:00 AM.

Does this Taco Bell location offer drive-through service?

Yes, there is a drive-through available every day from 9:00 AM to 2:00 AM.