Panera Bread

3.6
510 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Carmel is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
1346 S Range Line Road, Carmel, IN
46032, United States

Hours

Reviews

3.6
510 reviews
5 stars
220
4 stars
94
3 stars
55
2 stars
44
1 star
97

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported extremely long wait times, especially in the drive-thru, with some waiting over an hour for their orders.

Food Quality

While some customers enjoyed the food, others noted issues with incorrect orders, missing items, and overall declining quality.

Cleanliness

Multiple reviews highlighted concerns about the cleanliness of the restaurant, including dirty tables and unsanitary conditions.

Customer Service

Customer service experiences varied widely; some praised individual staff members, while others reported rude or unhelpful interactions.
  • JC
    James Conn
    2 days ago
    1.0
    I ordered Panera through doordash. I ordered a large diet Pepsi. I didn't realize until I had finished it that it was a regular pepsi. This is the second time that Panera has served me regular Pepsi instead of diet and the second time I've had to go to the hospital because I'm diabetic. If you have any problems with diabetes or having to have your order a certain way do not get food from Panera.
  • TM
    Tom May
    Jan 3, 2026
    3.0
    The amount of oatmeal for the cost makes it no longer worth the time or money
  • JP
    Jhonalt Prieto
    Nov 11, 2025
    5.0
    Siempre es un buen lugar para desayunar
  • CV
    Charles Vega
    Nov 5, 2025
    4.0
    Good Panera location. The chicken noodle soup was great! The staff were all friendly and were consistently tidying up the dining room. Not all of the booth outlets worked which was a slight inconvenience when trying to get work done.
  • SG
    Sarah Gardner
    Oct 28, 2025
    1.0
    I was hopeful this Panera would be less dysfunctional than the one on Keystone but as far as I can tell, it's not. Reader beware: Once you enter the drive thru, there's no opportunity to exit until you've made it all the way through. I learned this the hard way after entering the drive thru with only one car in front of me. I waited for 15 minutes at the speaker before being asked for my order, and then waited another ten minutes for a sliced and toasted bagel? 25 minutes for a bagel that I have to put my own cream cheese on? Not worth the wait. Go to Einsteins down the street, instead. Wish we had a good local bagel shop up here!

Frequently Asked Questions About Panera Bread

Does Panera Bread Carmel accept reservations?

No, Panera Bread Carmel does not accept reservations.

What are the opening hours for Panera Bread Carmel?

Panera Bread Carmel is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.