Panera Bread

3.9
640 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Carmel is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
2001 East Greyhound Pass, Carmel, IN
46033, United States

Hours

Reviews

3.9
640 reviews
5 stars
306
4 stars
145
3 stars
65
2 stars
39
1 star
85

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff were praised for being helpful, while others were reported as rude and unprofessional.

Cleanliness

Numerous complaints about the cleanliness of the restaurant, with reports of dirty floors, sticky tables, and unsanitary conditions.

Food Quality

Inconsistent food quality; while some customers enjoyed their meals, others reported cold food, incorrect orders, and unsatisfactory taste.

Order Accuracy

Frequent issues with order accuracy, including missing items and incorrect food preparation.

Atmosphere

The atmosphere received mixed feedback; some enjoyed the ambiance, while others found it chaotic and poorly managed.
  • SC
    S C
    4 days ago
    5.0
    I just want to say how much I appreciate the wonderful team at Panera Bread. Everyone is always so kind, welcoming, and helpful. I stop by every day for my coffee, and they always greet me with a smile. The service is consistently great, and the staff truly make my visits enjoyable. Thank you, Panera team, you’re doing an amazing job! Lana
  • DM
    Dawn Mykut
    Nov 7, 2025
    5.0
    Tables were not being wiped off
  • JS
    Jennifer Shafer
    Oct 27, 2025
    5.0
    Issac’s customer service is exceptional! When we had a problem with our delivery, he went above and beyond to make it right.
  • LJ
    Laylolt Jose
    Sep 26, 2025
    4.0
    I really like the broccoli soup. Nice !✨️
  • JJ
    Jay
    Aug 8, 2025
    3.0
    Not a fan of the snotty and bratty vibe I got from the cashier girl. 8/8/25 a 6:45pm.

Frequently Asked Questions About Panera Bread

Does Panera Bread accept reservations?

No, Panera Bread does not accept reservations.

What are the operating hours of Panera Bread?

Panera Bread is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.