Panera Bread

3.9
643 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Carmel is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
2001 East Greyhound Pass, Carmel, IN
46033, United States

Hours

Reviews

3.9
643 reviews
5 stars
309
4 stars
146
3 stars
65
2 stars
39
1 star
84

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty tables, floors, and bathrooms.

Service Quality

Customers reported inconsistent service, with some praising staff while others noted rudeness and slow responses.

Order Accuracy

Several customers experienced issues with incorrect orders and missing items, leading to frustration.

Food Quality

Feedback on food quality was mixed, with some enjoying the meals while others found them unsatisfactory or poorly prepared.

Atmosphere

The location was often described as busy and chaotic, with challenges in finding seating and navigating the space.
  • NT
    nicole thurmond
    Dec 15, 2025
    5.0
    All the tables were dirty at 3pm in the afternoon. Sll else was excellent!
  • JL
    Jason L
    Nov 24, 2025
    4.0
    Stopped by the Panera in Carmel, and it’s definitely one of the busier locations I’ve been to. There’s no drive-thru here, which means everyone heads inside, adding to the foot traffic. The café is part of a shared plaza, so parking is combined with several other businesses, and it fills up quickly during peak times. Inside, the space is clean and well maintained, and the layout feels open enough to handle the crowd. Even with the heavy traffic, the staff kept orders moving at a steady pace, which I appreciated. My food came out correctly and tasted fresh, consistent with what I expect from Panera. Finding seating can be a bit of a challenge when it’s packed, but turnover is fairly quick. The atmosphere is lively, and it’s a decent spot to sit down for a meal if you don’t mind the busyness. Overall, a solid Panera location, just be prepared for the crowd and lack of a drive-thru. Efficient: Yes First-Time Friendliness: Yes Would I Return: Yes JY review
  • SC
    S C
    Nov 21, 2025
    5.0
    I just want to say how much I appreciate the wonderful team at Panera Bread. Everyone is always so kind, welcoming, and helpful. I stop by every day for my coffee, and they always greet me with a smile. The service is consistently great, and the staff truly make my visits enjoyable. Thank you, Panera team, you’re doing an amazing job! Lana
  • DM
    Dawn Mykut
    Nov 7, 2025
    5.0
    Tables were not being wiped off
  • JS
    Jennifer Shafer
    Oct 27, 2025
    5.0
    Issac’s customer service is exceptional! When we had a problem with our delivery, he went above and beyond to make it right.

Frequently Asked Questions About Panera Bread

Does Panera Bread accept reservations?

No, Panera Bread does not accept reservations.

What are the operating hours of Panera Bread?

Panera Bread is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.