Customer Service
Numerous reviews highlighted poor customer service, particularly from a specific employee who was consistently rude and unprofessional.
Speed of Service
Many customers reported slow service, with long wait times for both in-store orders and deliveries, contradicting the brand's 'freaky fast' promise.
Food Quality
While some customers praised the sandwiches, others complained about incorrect orders and insufficient toppings, leading to dissatisfaction.
Cleanliness and Environment
The store was noted for being clean, but some customers expressed concerns about staff behavior and overall atmosphere.
Operational Hours
Customers were frustrated with inconsistent closing times and staffing issues, leading to confusion about when the store was actually open.