Jimmy John's

3.2
154 reviews

About

Sandwich Restaurant

Location

Jimmy John's
14250 Clay Terrace Blvd, Carmel, IN
46032, United States

Hours

Reviews

3.2
154 reviews
5 stars
66
4 stars
17
3 stars
9
2 stars
11
1 star
51

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported extremely long delivery times, often exceeding an hour, with some orders taking up to two hours.

Food Quality

While some customers praised the food quality, others complained about low-quality ingredients and incorrect orders.

Customer Service

Several reviews highlighted poor customer service experiences, including rude staff and unhelpful management.

Cleanliness and Atmosphere

Positive feedback noted the cleanliness of the store and friendly staff, contributing to a pleasant dining experience.
  • VM
    vivian meador
    5 days ago
    3.0
    i ordered a spicy italian and it had no spicy peppers đź’”
  • CM
    Chris May
    Sep 24, 2025
    1.0
    The employees are not the problem, the very low quality ingredients are the BIG problem. and they will not offer refunds when your sandwich is bad, $15 for a bad sandwich is what you will get at this location. Message to management, I will be filing a claim and informing the health department in carmel.
  • DH
    Donald Hurley
    May 30, 2022
    1.0
    It’s been an hour and we still don’t have our food
  • SW
    Shay Williams
    Mar 29, 2018
    1.0
    Ordered 4 sandwiches for delivery. Asked for them to be cut, they weren’t. My husbands Club Lulu sandwich had a VERY thin slice of turkey on it. My tuna sandwich didn’t have the bacon that I ordered and didn’t have the cheese, either. I called and spoke to the manager. He put me on hold while he “looked into it.” Was on hold for about 12 minutes. He said that he looked at the camera and that there was enough meat on the Club Lulu and they put cheese on my sandwich. (They didn’t)- He was literally arguing with me and calling me a liar (in so many words). I asked to speak to his GM and he said to call back tomorrow when she is there and then hung up on me. HORRIBLE customer service and WAY over-priced for the quality of food they put out. If you want good food and good customer service, I recommend NOT going to this establishment.