Since 1870 Graeter’s has been producing small-batch French Pot ice cream that fans love. We have won the hearts of ice cream lovers across the county and the respect of the nation’s most influential foodies! Give us a try and see what all the fuss is about. We’re sure you’ll fall in love with the legend of Graeter's!
Customer experiences with staff are mixed; while many praise friendly and efficient service, some report rude interactions and poor handling of orders.
Ice Cream Quality
The ice cream is frequently described as delicious with a variety of unique flavors, though some customers find certain flavors bland or not meeting expectations.
Pricing Concerns
Several reviews mention that the prices are on the higher side, leading to mixed feelings about value for money.
Cleanliness and Atmosphere
The shop is generally noted for its cleanliness and pleasant atmosphere, making it a nice place to enjoy ice cream.
Customer Loyalty
Many customers express strong loyalty to Graeter's, often returning for the ice cream and recommending it to others.
GB
GYAG Business
Nov 22, 2025
1.0
I spoke to a Graeters employee yesterday and they were very rude. I usually go in-person and always gave good reviews, but I was very disappointed after the call yesterday. I was transferred to 'the manager' (it was just another employee) and she was very rude. She shut me off and hung up. I have never faced such bad service online. Extremely upsetting.
JD
José Diaz
Nov 13, 2025
5.0
Good place
HM
hassan mahmoud
Oct 10, 2025
5.0
Since I move to Indiana from Florida this is the best the cleanest ice cream shop besides the great staffing by the team leader Kendra I appreciate you and I did enjoy our ice cream and definitely will be back more often.
Thank you
SS
Sab
Sep 6, 2025
5.0
Highly recommend. Open late and have a good generous scoops of ice cream with fun flavors to choose from. I had the s'mores and mocha chip . Very delicious
Does Graeter's Ice Cream in Carmel offer catering services?
Yes, Graeter's provides catering services along with ice cream, candy, and a food truck.
What payment methods are accepted at Graeter's Ice Cream in Carmel?
Graeter's accepts Cash, Discover, Mastercard, and Visa cards for payment.
Can I order Graeter's Ice Cream online or via an app?
Yes, you can order online at https://graeters.olo.com/ and download their Android or iOS apps for convenient ordering.
Is Graeter's Ice Cream accessible for customers with disabilities?
Yes, Graeter's offers wheelchair accessible entrances and parking, and provides dine-in, takeout, delivery, and no-contact delivery options.
What nearby places can I visit along with Graeter's Ice Cream in Carmel?
Nearby, you can visit Forever Gallery Tattoo for body art, Nails By Pao or Be.You.Tiful Nails for beauty services, and A.D.A Vintage Boutique or Endeavor Boutique for shopping.
Are there dining options close to Graeter's Ice Cream in Carmel?
Yes, nearby dining options include Penn Station East Coast Subs for sandwiches, The Flying Cupcake for baked treats, Aroma Experience Indian Cuisine & Bar for Indian food, and Muldoon's Irish Pub for casual bar fare.
What financial services are near Graeter's Ice Cream in Carmel?
Citizens State Bank is nearby, providing banking and financial services convenient for visitors to Graeter's Ice Cream.