Five Guys

4.4
968 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 2009-8 East Greyhound Pass in Carmel is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
2009-8 East Greyhound Pass, Carmel, IN
46033, United States

Hours

Reviews

4.4
968 reviews
5 stars
628
4 stars
226
3 stars
58
2 stars
25
1 star
31

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently praised the burgers and fries for being delicious and well-prepared, with many considering them among the best in the fast food category.

Service Experience

While many reviews highlighted friendly and attentive staff, there were notable complaints about poor service, including incorrect orders and lack of responsiveness from employees.

Cleanliness

The restaurant was often described as clean and well-maintained, contributing positively to the overall dining experience.

Pricing Concerns

Several customers expressed that the prices were high for the offerings, with some feeling that the value did not match the cost.
  • DY
    dennis yong
    Dec 24, 2025
    5.0
    They will not move furniture
  • JM
    Jordan Michael
    Dec 13, 2025
    5.0
    We went into this location today and weโ€™re greeted by the best staff you could possibly ask for. The owner has made great strides in providing a safe working environment as well as a warm environment for their patrons. Thank you for the great burgers and fries!๐ŸŸ๐Ÿ”
  • MS
    Ming Sun
    Nov 25, 2025
    5.0
    Best Five Guys Iโ€™ve been to! Clean environment, fast service and friendly and staff who were very helpful with my pickup order. Gold standard for burgers.
  • MF
    Martin Flaherty
    Nov 23, 2025
    5.0
    Always great burgers and fries.
  • KW
    Katherine White
    Nov 11, 2025
    1.0
    For the price ($27 for a BLT, a hotdog, fries and a drink, none of which was "Call Mama" good by any stretch), poor service (at best), and no table setvice, ridiculous. My son and I could have gotten better food and stellar service at half a dozen places nearby for less! As an added "bonus", because I needed a handicapped accessible table, we had the distinct *privilege* of sitting next to the trash can! ๐Ÿคฎ

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys โ€“ a fast-casual restaurant chain named for the Murrells' five sons โ€“ serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.