Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 2009-8 East Greyhound Pass in Carmel is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Customers frequently praised the burgers and fries for being delicious and well-prepared, with many considering them among the best in the fast food category.
Service Experience
While many reviews highlighted friendly and attentive staff, there were notable complaints about poor service, including incorrect orders and lack of responsiveness from employees.
Cleanliness
The restaurant was often described as clean and well-maintained, contributing positively to the overall dining experience.
Pricing Concerns
Several customers expressed that the prices were high for the offerings, with some feeling that the value did not match the cost.
DY
dennis yong
Dec 24, 2025
5.0
They will not move furniture
JM
Jordan Michael
Dec 13, 2025
5.0
We went into this location today and weโre greeted by the best staff you could possibly ask for.
The owner has made great strides in providing a safe working environment as well as a warm environment for their patrons.
Thank you for the great burgers and fries!๐๐
MS
Ming Sun
Nov 25, 2025
5.0
Best Five Guys Iโve been to! Clean environment, fast service and friendly and staff who were very helpful with my pickup order. Gold standard for burgers.
MF
Martin Flaherty
Nov 23, 2025
5.0
Always great burgers and fries.
KW
Katherine White
Nov 11, 2025
1.0
For the price ($27 for a BLT, a hotdog, fries and a drink, none of which was "Call Mama" good by any stretch), poor service (at best), and no table setvice, ridiculous. My son and I could have gotten better food and stellar service at half a dozen places nearby for less!
As an added "bonus", because I needed a handicapped accessible table, we had the distinct *privilege* of sitting next to the trash can! ๐คฎ
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys โ a fast-casual restaurant chain named for the Murrells' five sons โ serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys in Carmel accept reservations?
No, Five Guys in Carmel does not accept reservations.
What are the operating hours of Five Guys in Carmel?
Five Guys in Carmel is open daily from 11:00 AM to 10:00 PM.
Can I order delivery from Five Guys in Carmel?
Yes, Five Guys in Carmel offers delivery every day from 11:00 AM to 9:30 PM via their online ordering website.
Does Five Guys in Carmel offer in-store pickup?
Yes, in-store pickup is available at Five Guys in Carmel.
What are some of the signature menu items at Five Guys in Carmel?
Five Guys offers a classic take on hamburgers, cheeseburgers, hot dogs, fries, milkshakes, and more with over 250,000 ways to customize your burger and 1,000+ milkshake combinations.
Which payment methods does Five Guys in Carmel accept?
Five Guys in Carmel accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is Five Guys in Carmel a family-friendly restaurant?
Yes, Five Guys in Carmel welcomes children and offers a children's menu with high chairs available.
How can I place an order or view the menu for Five Guys in Carmel?
You can view the menu at http://www.fiveguys.com/Menu and place orders online at https://order.fiveguys.com/location/carmel/menu or through the Five Guys app on iOS and Android.
What shopping center is Five Guys Carmel located in?
Five Guys Carmel is located in Village Park Plaza, a shopping center with various retail options.
What other dining options are near Five Guys in Village Park Plaza?
Near Five Guys in Village Park Plaza, you can find Chick-fil-A and Applebee's Grill + Bar, both offering different American dining experiences.
Can I combine a visit to Five Guys with shopping at nearby stores?
Yes, Village Park Plaza nearby features stores like Ulta Beauty, Kohl's, Bath & Body Works, and Sephora for a convenient shopping and dining experience.