Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 2009-8 East Greyhound Pass in Carmel is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Customers frequently praised the burgers and fries for their taste and freshness, with many considering them among the best in the market.
Service Speed
The service was often noted as fast, with many customers appreciating the quick preparation of their meals.
Cleanliness
The restaurant was frequently described as clean and well-maintained, contributing positively to the dining experience.
Customer Service
While many reviews highlighted friendly staff, there were also complaints about poor customer service and order inaccuracies at times.
Pricing
Some customers felt the prices were high for fast food, but many agreed that the quality justified the cost.
MM
Matthew Mockerman
Nov 17, 2025
5.0
I love the staff at this restaurant! They are always friendly and attentive.!
KW
Katherine White
Nov 11, 2025
1.0
For the price ($27 for a BLT, a hotdog, fries and a drink, none of which was "Call Mama" good by any stretch), poor service (at best), and no table setvice, ridiculous. My son and I could have gotten better food and stellar service at half a dozen places nearby for less!
As an added "bonus", because I needed a handicapped accessible table, we had the distinct *privilege* of sitting next to the trash can! 🤮
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys in Carmel accept reservations?
No, Five Guys in Carmel does not accept reservations.
What are the operating hours of Five Guys in Carmel?
Five Guys in Carmel is open daily from 11:00 AM to 10:00 PM.
Can I order delivery from Five Guys in Carmel?
Yes, Five Guys in Carmel offers delivery every day from 11:00 AM to 9:30 PM via their online ordering website.
Does Five Guys in Carmel offer in-store pickup?
Yes, in-store pickup is available at Five Guys in Carmel.
What are some of the signature menu items at Five Guys in Carmel?
Five Guys offers a classic take on hamburgers, cheeseburgers, hot dogs, fries, milkshakes, and more with over 250,000 ways to customize your burger and 1,000+ milkshake combinations.
Which payment methods does Five Guys in Carmel accept?
Five Guys in Carmel accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is Five Guys in Carmel a family-friendly restaurant?
Yes, Five Guys in Carmel welcomes children and offers a children's menu with high chairs available.
How can I place an order or view the menu for Five Guys in Carmel?
You can view the menu at http://www.fiveguys.com/Menu and place orders online at https://order.fiveguys.com/location/carmel/menu or through the Five Guys app on iOS and Android.
What shopping center is Five Guys Carmel located in?
Five Guys Carmel is located in Village Park Plaza, a shopping center with various retail options.
What other dining options are near Five Guys in Village Park Plaza?
Near Five Guys in Village Park Plaza, you can find Chick-fil-A and Applebee's Grill + Bar, both offering different American dining experiences.
Can I combine a visit to Five Guys with shopping at nearby stores?
Yes, Village Park Plaza nearby features stores like Ulta Beauty, Kohl's, Bath & Body Works, and Sephora for a convenient shopping and dining experience.